Seller

The working hours are from 1 PM to 12 on weekdays, and Thursday and Friday at 12:30, but only sales without cleaning the store with a worker.

Join the Fairmont Hotels & Resorts family as a Butler!
Located in the magnificent Makkah Clock Royal Tower, A Fairmont Hotel, this role offers you the chance to provide top-tier service to our esteemed guests. You will play a vital role in ensuring that all guests receive courteous, proactive, and personalized service, while maintaining the luxurious atmosphere that Fairmont is known for.

Key Responsibilities:

• Ensure prompt and courteous service to guests at all times.
• Clean and maintain all butler areas, including rooms and pantries.
• Check expiry dates of perishables and manage resources efficiently.
• Liaise with Private Dining to ensure guest preferences are met.
• Maintain high standards of appearance and discipline.
• Manage guest supplies carefully.
• Upsell hotel products tactfully.
• Take special care of long-staying and occasion-celebrating guests.
• Communicate effectively with the Resident Service Manager and team.
• Report maintenance faults in guest rooms promptly.

Qualifications:

• At least 3 years of experience in a similar role within a luxury hotel environment.
• Good organizational and guest engagement skills.
• Ability to manage a multi-cultural workforce.
• Knowledge of Housekeeping Operations and Opera Property Management System is preferred.
• Post-Secondary education is a plus.

Why work for Fairmont?
At Fairmont, we believe that every moment in a guest's journey should be memorable. Join us and be part of a team that nurtures individuality and inspires guests to explore the beauty of our hotels and their destinations. Discover limitless possibilities and start your journey today!