Butler📣 Job Ad

Join Accor as a Butler!
Be a part of our dedicated team at Sofitel Shahd Al-Madinah, situated in a prime location near Al-Masjid an-Nabawi. This role emphasizes not just luxury, but personal connection and outstanding service to our guests.

Responsibilities:

• Manage and supervise the Butler team, ensuring all operations run smoothly.
• Direct task assignments for non-supervisory staff while communicating effectively with various departments.
• Oversee guest requests and ensure their needs are met promptly.
• Maintain cleanliness and functionality of the working environment.
• Train and develop team members to uphold high service standards.
• Address guest complaints and maintain a high level of guest satisfaction.

Qualifications:

• Previous customer service experience is preferred.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft applications is an advantage.
• Ability to thrive in a fast-paced environment.

Accor offers an engaging work environment with opportunities for growth and development. Come write your story with us!

Join SIHAMCO as a Safety Officer
Are you passionate about ensuring safety in dynamic environments? At SIHAMCO, we pride ourselves on creating exceptional hospitality and entertainment experiences. As a Safety Officer, you will play a vital role in maintaining a safe and compliant environment across a large-scale venue.

Responsibilities:

• Health, Safety & Environment (HSE): Develop, implement, and enforce HSE policies and procedures across all areas including restaurants, kitchens, and outdoor spaces.
• Fire Safety & Emergency Preparedness: Act as the focal point for fire safety ensuring functional alarm systems and leading fire drills.
• Crowd Safety & Risk Management: Monitor crowd density, manage queues, and ensure safe movement during events.
• Staff Training & Awareness: Conduct safety inductions and ongoing training for employees on emergency response and accident prevention.
• Incident Management & Reporting: Lead investigations into accidents, maintain compliance documentation, and prepare incident reports.
• Contractor & Vendor Safety: Ensure external contractors comply with venue HSE standards.

Qualifications: A diploma or degree in Occupational Health & Safety, Environmental Health, or a related field is mandatory. NEBOSH IGC or equivalent certification preferred, along with 3-5 years of experience in large hospitality venues. Preferred qualifications include First Aid & CPR, and Civil Defense certification. Arabic skills are an advantage.

About SIHAMCO: SIHAMCO is at the forefront of Saudi Arabia's hospitality and entertainment evolution. Our commitment to cultural storytelling and operational precision sets us apart. Join us in crafting unforgettable experiences that resonate with the local and international audience. We maintain a dynamic workplace offering career growth and a collaborative culture.