Account Management

About the Role

As an Account Management professional at Microsoft in Makkah, you will be responsible for leading strategic customer relationships and account plans for complex enterprise accounts. This full-time role involves coordinating Microsoft teams, partners, and customer stakeholders to achieve business outcomes. The position focuses on identifying new growth opportunities, building executive relationships, orchestrating strategic sales motions, and managing pipeline execution to drive revenue and consumption growth.

Company Mission and Culture

Microsoft's mission is to empower every person and organization to achieve more. This guides the company's approach to partnering with customers to deliver trusted and impactful solutions. Microsoft fosters a growth-mindset culture, emphasizing responsible innovation and measuring success through shared progress among people, teams, and customers.

Key Responsibilities

• Cultivate and expand executive-level relationships with top telecommunication customers, aligning Microsoft's capabilities with their business priorities.
• Proactively develop a deep understanding of customer strategies, industry trends, and market dynamics to accelerate digital transformation goals.
• Lead the orchestration of internal teams and partners to deliver innovative, strategic solutions that drive customer value and digital business outcomes.
• Oversee and execute comprehensive account plans, ensuring engagements deliver high-impact results, meet sales goals, and unlock new growth opportunities.
• Serve as a trusted advisor to key stakeholders by translating Microsoft solutions into business impact and assisting customers in navigating transformative change within the telecommunications sector.

Qualifications and Experience

• Master's Degree in Business Administration with 4+ years of relevant industry, digital transformation, consulting, or technology experience; OR a Bachelor's Degree in Business, Technology, or a related field with 6+ years of relevant experience; OR equivalent experience.
• Alternatively, a Master's Degree in Business Administration with 6+ years of relevant experience; OR a Bachelor's Degree in Business, Technology, or a related field with 5+ years of relevant experience; OR equivalent experience.
• A minimum of 5 years of account management experience or equivalent.
• Strong track record in strategic customer engagement, digital transformation, and complex sales, including executive-level relationship management, consultative selling, business acumen, opportunity orchestration, and leading cross-functional teams to deliver customer and business outcomes.

Application Process

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.