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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeField
LocationLocationMakkah
Join Merkle as a Digital Manager!
As part of our commitment to driving e-commerce performance, we are seeking an experienced Digital Manager to lead our e-commerce operations in KSA. Your expertise will ensure the establishment of a commercially viable business model while fostering collaboration across various teams including IT, Sales, and Logistics.

Key Responsibilities:
  • Strategy & Governance:
    Take ownership of the e-commerce channel, translating overarching strategies into actionable programs and continuously refining campaigns to drive growth.
  • E-com Consumer Experience:
    Manage website updates and product listings, plan campaigns, and optimize the consumer journey through A/B testing and collaboration with global teams.
  • E-com Operations:
    Ensure efficient operations by managing stock levels, order fulfillment, and communication with consumer care.
  • Consumer Data Management:
    Develop a robust data strategy, ensure compliance with data protection regulations and analyze consumer data for strategic decisions.
  • Budget & Resource Management:
    Plan, manage, and control budget allocations while ensuring financial discipline throughout all projects.

Qualifications:
Applicants should possess a university degree, preferably in IT or Digital Marketing. A Master’s degree is a plus.

Required Experience:
Minimum of 3 years in e-commerce and/or marketplace operations with a comprehensive understanding of digital marketing and UX/UI.

Skills:
Strong communication, project management experience, and technical knowledge in web development languages (*, HTML, PHP) are essential.

Location:
This position is based in Jeddah.

Requirements

  • Requires 2-5 Years experience

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