F&B Service Expert📣 Job Ad

About the F&B Service Expert Role

Le Méridien Hotels & Resorts in Makkah is seeking a dedicated F&B Service Expert to join our team. This full-time position is suitable for individuals with 0-1 years of experience who are committed to delivering exceptional service. The core focus of this role is to create memorable and unique dining experiences for our guests, extending beyond standard food and beverage service.

Role Contribution and Guest Experience

As an F&B Service Expert, you will play a crucial role in shaping the guest journey. This involves taking initiative to provide a comprehensive range of services, ensuring that every meal becomes a distinctive part of their stay. The objective is to build an overall experience that is both memorable and unique, with food and drinks complementing this primary goal.

Key Responsibilities

• Setting tables according to established standards.
• Communicating effectively with the kitchen staff to ensure smooth service.
• Interacting with and serving guests in a professional manner.
• Maintaining cleanliness of work areas and supplies.
• Ensuring all guest transactions contribute positively to the overall dining experience.

Workplace Standards

All team members are expected to uphold critical standards for success, including:

• Contributing to the creation and maintenance of a safe workplace environment.
• Adhering strictly to all company policies and procedures.
• Consistently upholding quality standards in all aspects of service.
• Ensuring professional uniform presentation, personal appearance, and communication at all times.

Physical Requirements

The F&B Service Expert role requires physical activity and mobility, including but not limited to:

• Standing, sitting, or walking for extended periods.
• Moving over sloping, uneven, or potentially slippery surfaces.
• Managing menus, which includes reading and visually verifying information.
• Engaging in hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.

Commitment to Service Excellence

Successful performance in this role is critical for consistently meeting guest expectations and contributing to the business objectives of Le Méridien Hotels & Resorts. We seek individuals dedicated to delivering high-quality service every time.