Food And Beverage Supervisor📣 Job Ad

About Plaza Premium Group

Plaza Premium Group is a global leader in airport hospitality, dedicated to "Making Travel Better" through innovation. Established in Hong Kong in 1998, the group operates across four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a diverse range of airport dining concepts. Plaza Premium Group also provides comprehensive airport hospitality solutions to leading airlines, alliances, and corporate clients worldwide.

Role Summary

The Food and Beverage Supervisor will oversee daily food and beverage operations within airport lounges located in Jeddah and Makkah, Saudi Arabia. This full-time role is central to maintaining high service standards, operational efficiency, and consistent quality across all assigned outlets. The supervisor supports overall guest satisfaction by ensuring a professional, safe, and well-organized working environment.

Key Responsibilities

• Support daily operations of food and beverage outlets in adherence to company standards and Saudi regulations.
• Perform supervisory duties including staff scheduling, task assignments, training coordination, and performance monitoring.
• Ensure consistency in food quality, service standards, hygiene, and cleanliness across all outlets.
• Handle guest comments and complaints professionally, implementing immediate corrective actions when necessary.
• Monitor customer service delivery to ensure high guest satisfaction and a premium dining experience.
• Assist in controlling food and beverage costs, monitoring revenue, and minimizing wastage.
• Support inventory control, ordering processes, and stock management.
• Assist in planning and implementing procedures for events and special occasions.
• Ensure compliance with health, safety, food hygiene, and municipality regulations applicable in Saudi Arabia.
• Support teamwork and effective coordination with kitchen and service teams.

Qualifications and Experience

• A Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 3 years of experience in the Food & Beverage industry, specifically within restaurants, lounges, or catering operations.

Required Skills and Attributes

• Service-oriented mindset and the ability to work effectively as part of a team.
• Strong leadership, communication, and interpersonal skills.
• Ability to perform effectively under pressure in a fast-paced operational environment.

Work Environment and Location

This full-time position is based at airport locations within the Kingdom of Saudi Arabia, specifically in Jeddah and Makkah. The role requires willingness to work shift duties as operational needs dictate.