Front Office Host📣 Job Ad

About the Role

Hilton Riyadh Hotel & Residences is seeking a dedicated Front Office Host to join our team in Makkah. This full-time role is central to delivering exceptional guest experiences and maintaining the high standards of hospitality that define our brand.

Role Purpose and Contribution

The Front Office Host plays a vital role in supporting guest services operations and ensuring every guest's stay is memorable. This position involves direct interaction with guests and team members, contributing to a welcoming and efficient front office environment.

Key Responsibilities

• Coordinate department activities and support lobby and bell team members to ensure consistent, high-quality guest service.
• Respond promptly and professionally to inquiries received via phone, email, and in-person from clients, guests, and team members.
• Greet guests warmly and provide assistance with directions, local recommendations, and general information to enhance their experience.
• Organize and verify all paperwork, rooming lists, and necessary details for group arrivals to ensure accurate and timely delivery of guest amenities and group luggage.
• Assist with coordinating departmental initiatives and various ad-hoc assignments as required.
• Provide administrative support to department managers, including tasks such as word processing, data entry, filing, and copying.

Candidate Requirements

This vacancy is exclusively open for Saudi nationals. Candidates should demonstrate a commitment to service excellence and possess strong communication skills.

Work Environment and Location

This is a full-time position based at the Hilton Riyadh Hotel & Residences in Makkah. The role operates within a dynamic hotel environment focused on guest satisfaction.

Application Information

We invite qualified Saudi nationals to apply for this Front Office Host position and contribute to our commitment to hospitality.