Key Account Manager📣 Job Ad

About the Role

Petrolube Oil Company is seeking a Key Account Manager to join their team in Makkah, with responsibilities covering Jeddah and Makkah. This full-time role focuses on driving strategic growth for assigned B2B accounts by ensuring sustainable revenue growth, margin expansion, and long-term customer retention. The Key Account Manager acts as the commercial owner of these accounts, developing strategies and strengthening relationships to maximize share of wallet through value-driven solutions.

Key Responsibilities

• Manage a portfolio of high-value strategic B2B customers with full commercial accountability.
• Develop and execute strategic account plans aligned with customer business objectives and company growth targets.
• Build and maintain strong relationships with key decision-makers and executive stakeholders.
• Act as the primary commercial point of contact for assigned customers.
• Drive sustainable revenue growth through cross-selling, upselling, and new business development within accounts.
• Increase share of wallet by expanding product penetration and identifying new opportunities.
• Monitor and improve account-level profitability, including contribution margin improvement and pricing strategy.
• Ensure strict pricing discipline and compliance with company commercial policies.
• Optimize product mix toward higher-margin and premium products.
• Lead contract negotiations, renewals, and long-term agreements.
• Conduct structured business reviews with customers to track performance and identify growth opportunities.
• Monitor receivables, ensure timely collections, and manage credit exposure.
• Collaborate with finance to manage DSO and financial performance of accounts.
• Coordinate with supply chain to ensure service reliability and delivery performance.
• Engage technical teams to deliver value-added solutions and product performance support.
• Collaborate with marketing to develop customer-specific strategies and initiatives.

Required Experience and Knowledge

• A minimum of 5 to 10 years of relevant experience is required.
• Strong understanding of commercial principles, pricing strategies, financial metrics, and customer relationship management within a B2B environment.

Work Location

This position is based in Makkah, with responsibilities extending to Jeddah.

Application Process

The salary for this position will be discussed during the interview process.