Luxury Tech Consultant Dyson Westfield Mall

About Chalhoub Group

Chalhoub Group has operated as a partner and creator of luxury experiences in the Middle East for over seven decades. The Group manages a portfolio of over 10 owned brands and provides distribution and marketing expertise for over 400 international brands across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories. Chalhoub Group operates more than 950 stores, online platforms, and mobile apps, with a focus on innovation driven by The Greenhouse, its innovation hub. The Group employs over 16,000 professionals across eight countries in the Middle East and has a presence in LATAM. Sustainability is central to its strategy, with commitments to people, partners, and the planet, including being a member of the United Nations Global Compact and pledging to reach Net Zero by 2040.

About the Role: Luxury Tech Consultant

Chalhoub Group is seeking a Luxury Tech Consultant for a full-time position at Dyson Westfield Mall in Makkah, with operations covering Jeddah and Makkah. This role involves achieving individual and collective sales targets while ensuring an exceptional guest experience. The consultant will also support the implementation of CRM, CX, and other key customer and people initiatives within the store. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Accountability for store-level sell-out targets.
• Building relationships with category managers at the store level.
• Monitoring daily and weekly sales performance of each Expert within the assigned coverage.
• Supervising, motivating, and managing a team of permanent Experts to achieve set sell-out targets.
• Maintaining accurate records of individual sales results, team performance, and activities.
• Improving individual Expert performance and skills.
• Ensuring appropriate stock levels in assigned stores.
• Fostering a positive, high-energy team environment focused on results.
• Addressing and resolving any performance issues.
• Ensuring the team delivers excellent customer service.

Employee Benefits

Chalhoub Group offers a competitive benefits package, which includes health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. The Group supports career development through enriching experiences, learning opportunities, and exposure to different assignments or internal mobility.

Application Process

To ensure a fair and consistent experience for all candidates, assessments and interviews must be completed independently, without assistance from generative AI tools. This approach helps in understanding individual strengths, thinking processes, and problem-solving abilities in real situations.

Commitment to Diversity and Inclusion

Chalhoub Group is committed to inclusion and diversity, welcoming applicants from all backgrounds. The Group ensures equal opportunity for all candidates without regard to gender, age, race, religion, national origin, or disability status.