Network & Infrastructure Engineer📣 Job Ad

About Ninja

Ninja is seeking a Network & Infrastructure Engineer to join our team in Jiddah, Makkah, Saudi Arabia. This full-time role involves managing and maintaining the organization's network infrastructure across its Headquarters and dark store locations, ensuring robust and secure operations.

The Role

The Network & Infrastructure Engineer is responsible for ensuring reliable LAN/WAN connectivity, secure VPN communications, and the effective operation of CCTV surveillance systems and physical access control solutions. The role focuses on maintaining high network availability, security, and operational efficiency across all company sites.

Key Responsibilities

• Configure, maintain, and troubleshoot LAN/WAN infrastructure across HQ and all store locations.
• Manage routing, switching, VLANs, firewall policies, and network performance to ensure maximum uptime.
• Deploy, configure, and support site-to-site and remote VPN connectivity between stores and HQ.
• Monitor and resolve network connectivity issues while ensuring secure encrypted communications.
• Install, configure, and maintain IP CCTV cameras, NVR systems, and remote surveillance platforms.
• Administer physical access control systems, including door controllers, access groups, and user permissions.
• Monitor network health and infrastructure performance using network monitoring tools.
• Maintain accurate network documentation, including network diagrams, IP address management, and configuration records.
• Collaborate with IT Support, Security, Facilities, and external contractors to deliver infrastructure projects and support business operations.
• Ensure compliance with IT security standards and infrastructure best practices.

Qualifications and Experience

• Minimum 3 years of experience in network engineering within a multi-site environment.
• Hands-on experience with VPN technologies (IPSec and SSL VPN).
• Experience with IP surveillance systems such as Hikvision, Dahua, or Axis, including NVR administration.
• Knowledge of physical access control platforms such as HID Global, Suprema, or equivalent.
• Experience using network monitoring tools such as PRTG or Zabbix.

Required Skills

• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication skills and the ability to work across multiple locations and cross-functional teams.

Work Environment and Location

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires willingness to travel to company sites as needed to support infrastructure operations. The ideal candidate will have 5-10 years of relevant professional experience.