Staff Product Manager Enterprise📣 Job Ad

About Salla and the Staff Product Manager - Enterprise Role

Salla is a leading platform supporting over 100,000 merchants. We are seeking a Staff Product Manager - Enterprise to join our team full-time in the Makkah Province, specifically in Jeddah or Makkah. This pivotal role involves owning the enterprise segment end-to-end, focusing on the most complex merchants including holding companies, multi-brand groups, franchises, and cross-border operators who require purpose-built capabilities on our commerce platform.

Defining the Enterprise Segment

The Staff Product Manager will define what "enterprise" means at Salla, based on needs such as multi-storefront capabilities, multi-entity permissioning, headless and API-driven operations, and reliability backed by service-level commitments. This role leads a dedicated enterprise engineering pod as its accountable product owner and contributes to the commercial strategy, determining which capabilities justify the enterprise tier and its pricing. A core challenge is to address enterprise complexity through extensible platform capabilities, avoiding bespoke solutions.

Impact will be driven across four key domains:

• Enterprise Strategy and Packaging, including segment definition, roadmap, tier gating, and rate limits.
• Delivery Through a Dedicated Pod, acting as the sole accountable product owner from discovery to release.
• Multi-Market Capability, encompassing multi-currency, multi-tax (including ZATCA and Gulf equivalents), per-market payment rails, and cross-border operations.
• Agent and API Readiness, positioning enterprise merchants as the proving ground for emerging agentic commerce protocols.

Key Responsibilities

• Own the strategy and roadmap for the enterprise segment, prioritizing retention and expansion impact.
• Conduct deep discovery with enterprise merchants to translate organizational, business-model, and market complexity into evidenced, defensible requirements.
• Lead the dedicated enterprise engineering pod as the accountable product owner, overseeing discovery, specification, prioritization, execution, and release.
• Deliver enterprise-grade capabilities such as multi-storefront, headless and API-first operation, role-based access and approvals, and ensuring reliability and performance at scale.
• Manage capabilities enabling merchants to operate multiple markets from a single account, including multi-currency, multi-tax compliance, per-market payment rails, and cross-border operations.
• Integrate capability and feature-gating decisions into enterprise packaging, including defining rate limits.
• Ensure platform integrity by meeting enterprise needs through reusable capabilities, with architectural review rights retained by domain teams.
• Collaborate with the data team to own enterprise success metrics, including capability adoption, net revenue retention contribution, enterprise win rate, and time-to-value for complex onboarding.

Required Qualifications and Experience

Candidates should possess 5-10 years of relevant experience and demonstrate the following:

• Proven ownership of an enterprise or top-tier segment on a multi-tenant software or commerce platform, with demonstrated retention or expansion metrics.
• Deep hands-on fluency in at least two of the following: multi-storefront architecture, headless and API-first commerce, role-based access and approval systems, or multi-currency and multi-tax operation.
• A track record of converting complex enterprise discovery findings into prioritized requirements that engineering teams respected.
• Experience operating as the single product owner for a dedicated engineering pod across two-to-four-quarter horizons.

Essential Skills and Attributes

• Strong commercial packaging judgment, including experience in deciding capability tier gating and rate limits, and defending these decisions.
• A demonstrated bias for platform capability over bespoke delivery, with a real example of declining a request from a large account for custom development.
• A strong analytical mindset, comfortable with instrumenting segment economics per account.

Location and Work Type

This is a full-time position based in the Makkah Province, with primary locations in Jeddah or Makkah. Salary details will be discussed during the interview process.