Technical Support Officer

About the Role

FNRCO is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position requires 2-5 years of experience and involves a range of responsibilities focused on project coordination, documentation, communication, and operational support within a dynamic environment.

Project Management and Coordination

• Lead the coordination, formatting, quality control, and finalization of all project-related documentation, ensuring compliance with institutional policies and reporting requirements.
• Drive the preparation, implementation, and continuous monitoring of the Division’s Annual Work Program, including administrative and operational budgets.
• Establish, maintain, and update a comprehensive database of the project pipeline and active portfolio; analyze performance, identify risks, and provide management updates.
• Plan, coordinate, and deliver high-level events and missions, overseeing logistics, communications, vendor management, and on-site execution.
• Act as a focal point for coordination with internal units and external partners to ensure timely delivery of milestones and resolution of operational issues.

Communication and Reporting

• Lead the drafting, editing, and quality assurance of reports, presentations, briefs, and official correspondence for senior management and external stakeholders.
• Manage and streamline internal communications to strengthen cross-unit collaboration and ensure timely dissemination of critical information.
• Design, administer, and analyze stakeholder surveys, synthesizing findings into actionable insights to inform decision-making.

Procurement and Financial Management Support

• Oversee and coordinate the Division’s procurement activities in compliance with policies, procedures, and ethical standards.
• Support budget formulation, financial monitoring, and periodic reporting to ensure accurate financial tracking and adherence to governance requirements.

Documentation and Governance

• Prepare comprehensive meeting agendas, records of decisions, minutes, and post-event reports, ensuring precise documentation and effective follow-up.
• Contribute to the preparation and consolidation of key periodic institutional reports, including the Annual Report and Grant Report, ensuring data accuracy and timely submission.

Event and Stakeholder Engagement

• Coordinate end-to-end logistics, materials, and communications for workshops, conferences, missions, and official events.
• Represent the Division in meetings, events, and public engagements, communicating effectively with stakeholders and maintaining a professional image.

Qualifications and Experience

• A minimum of 2-5 years of relevant experience is required for this role.