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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Kanz as a Tour Guide!
As a leading sourcing and recruitment firm in Saudi Arabia, Kanz is dedicated to providing exceptional talent solutions to hospitality and entertainment groups. We are currently seeking a passionate Tour Guide to enhance visitor experiences.

Key Responsibilities:
  • Conduct guided tours according to approved routes, scripts, and schedules.
  • Deliver accurate information about the site’s history, culture, stories, and significance.
  • Adapt tour delivery to different audience types such as families, VIPs, and international visitors.
  • Engage visitors through storytelling and clear communication.
  • Ensure guest safety and adhere to operational and emergency procedures.
  • Manage group movement and timing professionally.
  • Handle visitor inquiries with confidence and escalate when necessary.
  • Represent the organization’s values and standards at all times.
  • Coordinate with various teams as needed.
  • Report any incidents or operational issues to supervisors.

Qualifications:
  • Diploma or bachelor’s degree in tourism, history, hospitality, education, or related field preferred.
  • Proven experience as a tour guide or in a customer-facing role preferred.
  • Strong communication and storytelling skills.
  • Fluency in required languages; additional languages are an advantage.
  • Good physical stamina for standing and walking for extended periods.
  • Cultural awareness and sensitivity.
  • Willingness to work flexible hours, including weekends and holidays.

Performance Indicators:
  • Visitor satisfaction scores and feedback.
  • Accuracy and consistency of tour content.
  • Professional conduct and adherence to standards.
  • Punctuality and reliability.
  • Effectively manage groups.

Requirements

  • Requires 2-5 Years experience

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