Join ClearGrid as a Debt Collector! As a leading digital platform in debt resolution, we are looking for a proactive Debt Collector to manage the recovery of overdue accounts while maintaining positive customer relations. Our goal is to redefine debt recovery through customer-centric strategies and regulatory compliance.
Key Responsibilities:- Debt Collection: Manage and handle debt recovery efforts for overdue accounts, implementing tailored resolution strategies.
- Customer Relationship Management: Maintain professional relationships with customers while balancing firm collections and empathy.
- Compliance and Regulation: Ensure adherence to debt collection laws and regulations, staying informed on industry trends.
- Performance Monitoring and Reporting: Track recovery rates, prepare reports on recovery activities, and adjust strategies to meet goals.
- Operational Efficiency: Seek ways to streamline collection processes using appropriate software and tools.
- Collaboration: Work with internal teams and external partners as needed to facilitate collections.
Qualifications:- Minimum 2 years of experience in debt collection.
- Experience with KSA-based collection agencies.
- Strong knowledge of collection laws and regulations.
- Excellent communication and negotiation skills.
- Proficiency in debt collection software.
- Strong organizational skills and ability to manage high-pressure situations.
Preferred Qualifications:- Certification in debt collection or related field.
- Fluency in Arabic and English.
Become part of a team that prioritizes financial stability and trust while redefining the debt resolution process.