Marketing Specialist

1. Analysis and Research: Market and audience analysis: Study consumer behavior, identify needs, and analyze competitors. Marketing research: Collect data on trends and innovative solutions for consumer requirements. 2. Strategy and Planning: Developing plans: Develop innovative marketing strategies and plans that align with the company's goals. Setting objectives: Define general and specific marketing objectives. Pricing and Promotion: Develop pricing policies and promotion programs. 3. Implementation and Management: Implementing campaigns: Manage online advertising campaigns (SEO, Social Media) and in other channels. Content Management: Create and develop marketing content (articles, videos, posts). Managing Social Media: Supervise accounts, publish content, and engage with the audience. Field Marketing: Promote products at events and field locations (specific for field marketing specialists). 4. Analysis and Evaluation: Performance Measurement: Analyze campaign data (conversion rates, visits, engagement). Reports and Recommendations: Prepare specialized reports and provide recommendations to improve performance. 5. Collaboration and Coordination: Internal Communication: Work with design and sales teams to ensure alignment. External Agencies: Communicate with advertising agencies for sellers and partners. Customer Service: Assist in nurturing potential customers and documenting changes. 6. Keeping Up with Developments: Continuous Monitoring: Follow the latest marketing techniques and tools (such as artificial intelligence) to ensure the effectiveness of the strategy.

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!

Join Our Team at Hilton!
As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an exceptional experience for our guests. Our vision at Hilton is to fill the earth with the light and warmth of hospitality, and we need you to help us achieve this vision.

Your Responsibilities:

• Oversee housekeeping and laundry operations ensuring compliance with standards.
• Evaluate guest satisfaction and monitor performance trends for continuous improvement.
• Manage departmental budgets with effective cost controls.
• Recruit, train, and manage the Housekeeping/Laundry team.
• Inspect and maintain all hotel fixtures, fittings, and appliances.
• Ensure staffing levels meet business demands and maintain good communication with all hotel areas.

What We Expect:

• Proven experience in housekeeping/laundry management.
• Ability to lead and manage large teams effectively.
• Strong organizational and budget management skills.
• IT proficiency and familiarity with property management systems.
• Excellent communication and customer service skills.

Join us at Hilton, where our amazing team members are at the heart of hospitality!