Account Executive (Saudi National) Riyadh KSA📣 Job Ad

About the Role

IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences, is seeking a Saudi National Account Executive to join our team in Riyadh, KSA. This role offers an opportunity to advance your career and contribute to a company focused on delivering sustainable innovations that enhance everyday products. As an Account Executive, you will manage customer relationships, process orders, and support strategic market understanding. This position is for Saudi Nationals based in Riyadh, KSA, and is a full-time arrangement. You will play a key role in supporting our Taste division, which focuses on crafting unique, technology-enabled flavor designs for food and beverage brands.

Key Responsibilities

• Receive and process customer orders, inquiries, and complaints related to products.
• Maintain ongoing relationships with select customers and internal sales staff.
• Support the development of in-depth knowledge of specific markets, customer environments, strategies, brands, and consumer behaviors.
• Build and nurture relationships with key customer decision-makers and influencers through regular meetings.
• Develop a thorough understanding of customer decision-making criteria.
• Accurately and timely document customer visits and gathered insights.
• Communicate client supply chain objectives, processes, and organizational structures.
• Consult with customer service on critical customer supply issues and collaborate on communication and implementation plans, seeking support from line management for complex solutions.
• Propose and implement optimal working capital management strategies, including payment term agreements and regular monitoring of Accounts Receivable status.
• Qualify business opportunities in collaboration with the Innovation, Creation, and Design (IC&D) team and adhere to Cost to Serve guidelines, with support from line management.
• Promote the company's product portfolio.
• Provide detailed project insights from both customer and internal perspectives to the team to clearly define brief parameters and ensure accurate capture in the project management system.

Qualifications and Requirements

• Bachelor's degree, preferably in Business, Marketing, Sciences, or Engineering.
• Ability to understand basic financial concepts and processes, including pricing, margin, and forecasting.
• Demonstrated curiosity and passion with strong interests in sales, product development, consumer behavior, and market understanding.
• A minimum of 1-3 years of experience in sales, sales service, product development, account planning, or marketing, preferably within the fragrance, cosmetics, FMCG, flavors, chemical, or ingredients industries.
• Basic understanding of fragrance and olfactive skills is beneficial. Where applicable, a basic understanding of skin science and biology is also advantageous.

Required Skills

• Customer Order Processing
• Customer Inquiry Handling
• Customer Complaint Resolution
• Relationship Management
• Market Knowledge
• Understanding of Decision Making Criteria
• Documentation
• Supply Chain Communication
• Working Capital Management
• Business Opportunity Qualification
• Portfolio Promotion
• Project Insight Communication
• Understanding of Financial Concepts (Pricing, Margin, Forecasting)
• Sales Aptitude
• Product Development Interest
• Consumer Understanding
• Market Understanding
• Fragrance Knowledge
• Olfactive Skills
• Skin Science Understanding (where applicable)
• Biology Understanding (where applicable)
• Sales Experience
• Sales Service Experience
• Product Development Experience
• Account Planning Experience
• Marketing Experience
• Negotiation Skills
• Presentation Skills
• Cross-collaboration
• Results Delivery
• Teamwork
• Digital Savvy
• Ability to Leverage Online Resources

Work Environment and Location

This is a full-time position based in Riyadh, KSA. IFF is committed to fostering an inclusive workplace where diversity is valued. We strive for an environment where all colleagues can bring their authentic selves to work.