Account Lead - Middle East - Fintech Ancillaries (100% Remote - Saudi Arabia)📣 Job Ad

About the Role

Hopper Technology Solutions (HTS) is seeking an Account Lead to join its Fintech Team, focusing on the Middle East market. This is a 100% remote position, based in Saudi Arabia. The role involves working at the intersection of strategy, product development, and partnership management with airline stakeholders to ensure Hopper's fintech solutions align with their business objectives and enhance the traveler experience. This position requires strong interpersonal skills, creative problem-solving, and analytical abilities to drive business growth within complex airline ecosystems.

The Account Lead will be responsible for cultivating and managing strategic partnerships with airlines, identifying opportunities for new fintech product launches, optimizing existing solutions, and driving revenue growth. This work contributes to Hopper's mission of becoming a leading global travel platform by leveraging data and machine learning.

Key Responsibilities

• Build and manage strategic partnerships with airline clients, understanding their needs and opportunities in the fintech space.
• Lead the development and launch of new fintech products tailored for airline partners, aligning product vision with their goals.
• Optimize and grow existing fintech product offerings for airline partners to meet evolving business needs and maximize ancillary revenue.
• Oversee product implementations and delivery for diverse accounts, managing projects, stakeholders, documentation, user acceptance testing, and issue resolution.
• Utilize analytical tools and data to monitor product performance, gather customer feedback, and inform product optimization decisions.
• Collaborate with internal cross-functional teams, including engineering, design, marketing, and customer success, to ensure seamless product experiences.
• Maintain market intelligence on fintech and travel industry trends to identify innovation opportunities.

Qualifications and Requirements

• Demonstrated ability to build trust and engage with stakeholders at all levels through clear, consistent, and professional communication.
• Proficiency in prototyping products, features, or workflows using AI tooling such as LLMs (*, Claude, Gemini, ChatGPT).
• Proven track record in managing and growing strategic partnerships.
• Excellent analytical skills with a strong background in data-driven decision-making.
• Creative and strategic thinking capabilities to identify and capitalize on new opportunities in the fintech and travel sectors.
• Strong project management and organizational skills to effectively manage multiple initiatives.
• Familiarity with airline operations, challenges, and revenue streams, or prior experience within the airline industry is highly advantageous.
• Native Arabic speaker with full fluency in English, essential for effective communication with Middle Eastern and North American partners and stakeholders.

Required Skills

• Interpersonal Skills
• Communication Skills
• Vibe Coding/Prototyping
• AI Tooling (LLM)
• Strategic Partnership Management
• Analytical Skills
• Data-Driven Decision-Making
• Creativity
• Strategic Thinking
• Project Management
• Organizational Skills
• Airline Operations Familiarity
• Fintech Trends
• Travel Industry Trends

Work Environment and Details

This is a full-time, 100% remote position as an Account Lead - Middle East - Fintech Ancillaries at Hopper. The role is based in Saudi Arabia, with the location specified as Riyadh Region, Riyadh. The required experience for this role is 5-10 years. The company operates in an entrepreneurial environment that encourages pushing limits and taking risks, with open communication and small, dynamic teams enabling significant impact.