Account Manager Telco📣 Job Ad

About Hewlett Packard Enterprise

Hewlett Packard Enterprise (HPE) is a global edge-to-cloud company dedicated to advancing how people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they reside, from edge to cloud, enabling them to turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next, valuing varied backgrounds and offering flexibility to manage work and personal needs. We make bold moves, together, and are a force for good.

The Account Manager Telco Role

As an Account Manager Telco based onsite in Riyadh, Saudi Arabia, you will manage one or several larger accounts or act as the account lead for a substantial part of a top account within the telecommunications sector. This full-time role involves understanding customer IT and business objectives, implementing HPE’s strategy, and driving business performance across all HPE Business Units to optimize account profitability. You will be accountable for pipeline building, deal closing, and orchestrating the deal team. The position requires applying advanced subject matter knowledge to solve complex business issues, contributing to new ideas and methods, and frequently representing HPE to external customers and clients. You will exercise significant independent judgment and may provide mentoring and guidance to lower-level employees.

Key Responsibilities

• Articulate the two-way connection between customer KPIs, business priorities, and HPE IT solutions, influencing executive decision-making by describing value and relevance.
• Build and execute plans to drive growth and profitability across HPE's portfolio, positioning strategic value solutions and formulating technology choices to expand HPE's presence.
• Engage with customers to identify opportunities, translate business challenges into IT opportunities, lead pipeline building activities, and drive deals to closure through a multidisciplinary team.
• Develop and maintain professional relationship networks with key influencers and decision-makers within customer organizations.
• Manage the partner landscape within accounts, develop partner relationships, run active governance processes, and work with Partner Business Managers on strategy.
• Develop and update expertise in IT technology, engage with customer CTO/CIOs, articulate relevant modern IT trends, and present HPE's portfolio with customer references.
• Build, develop, and lead the extended account team, running governance, empowering team engagement, and providing regular feedback to team members and managers.
• Provide feedback to other HPE organizations and coordinate with customer-facing teams to improve customer experience, utilizing tools for advocacy, satisfaction, and loyalty.
• Develop and execute comprehensive account business plans for defined accounts, managing collective efforts to build and maintain strategic and tactical elements, and aligning plans with stakeholders.

Qualifications and Experience

• University or Bachelor’s Degree preferred, or equivalent experience. An Engineering or technology education, advanced degree, or MBA is desired.
• Typically 6-10+ years of account management experience.
• Experience in the IT industry is preferred; experience working within an IT department and/or directly with customers is a plus.
• Experience in a relevant vertical industry is preferred.
• Experience in different sales roles is considered a plus.

Work Environment

This full-time position is designated as 'Onsite', requiring you to primarily work from an HPE office in Riyadh, Saudi Arabia. You will operate within a culture that values flexibility, diverse backgrounds, and a collaborative approach to achieving shared objectives.

Career Growth at HPE

If you are looking to stretch and grow your career, Hewlett Packard Enterprise offers an environment that embraces continuous development and provides opportunities to make a significant impact. We invite you to explore this opportunity with HPE.