Logistics Services Manager Jobs in Jeddah

More than 16 Logistics Services Manager Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Supply Manager

Supply Manager

📣 Job Ad

Integral Hotel Supplies

Full-time
Join Integral Hotel Supplies as a Supply Chain Manager!
We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.

Key Responsibilities:
  • Develop and implement logistics and supply chain strategies aligned with commercial goals.
  • Manage all logistics operations including warehousing, inventory management, transportation, and distribution.
  • Lead and mentor the logistics team, fostering a high-performance culture.
  • Oversee budgets and identify opportunities for profitability and efficiency.
  • Build and maintain relationships with suppliers and carriers.
  • Analyze performance metrics to identify bottlenecks and implement improvements.
  • Ensure compliance with local and international trade laws and safety standards.
  • Collaborate with senior management to ensure cohesive operational workflows.

Qualifications:
  • Proven success in a senior leadership role in logistics or supply chain management.
  • Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.
  • Comprehensive knowledge of supply chain principles.
  • Strong financial acumen with experience in budgeting and cost control.
  • Exceptional leadership and communication skills.
  • Experience in the Saudi Arabian market is preferred.

breifcase2-5 years

locationJeddah

18 days ago
Warehouse Manager

Warehouse Manager

OCTA FOOD

SR 4,500 - 6,000 / Month dotFull-time
Job Opportunity: Warehouse and Cleaning Supervisor (for Saudis only)

We seek to attract a distinguished national talent to join our team in the Operations and Logistics department. If you have the passion, accuracy, and ability to manage warehouses and ensure the highest standards of quality and cleanliness, this opportunity is for you!


Main Tasks and Responsibilities:

  • Warehouse Management: Organizing and storing food materials and supplies in accordance with food safety standards, and following up on receiving and delivery operations.

  • Inventory Monitoring: Periodic inventory of materials, monitoring expiration dates (FIFO), and ensuring no material waste.

  • Supervision of Cleanliness: Following up on the application of strict hygiene and cleanliness standards within the warehouse and facility premises, and supervising cleaning staff.

  • Documentation and Reports: Preparing periodic reports on inventory status, shortages, and the level of adherence to the daily and weekly cleaning schedule.


Required Conditions and Qualifications:

  • Nationality: Saudi nationality (essential condition).

  • Educational Qualification: Diploma or Bachelor's degree in Warehouse Management, Logistics, or any related field (preferably with a background in the food and restaurant sector).

  • Experience: At least two years of experience in warehouse management and supervision of cleanliness and occupational safety.

  • Skills:

    • Good knowledge of Warehouse Management Systems (ERP) and Microsoft Office programs.

    • Strong personality and the ability to lead and direct workers.

    • Familiarity with municipal requirements and the Food and Drug Authority's regulations for food establishments.


Job Advantages:

  • A generous monthly salary to be determined after the personal interview.

  • Comprehensive medical insurance.

  • A motivating work environment and opportunities for career development.

breifcase2-5 years

locationAl Ajwad, Jeddah

9 days ago
Operations Manager

Operations Manager

📣 Job Ad

Vault Logistics

Full-time
Join Vault Logistics as a Feeder Operations Manager
As a key player in our logistics team, you will oversee all feeder network operations, ensuring efficient cargo movement between regional ports and mainline services. Your expertise will focus on optimizing vessel utilization, maintaining schedule reliability, controlling costs, and leading operational teams to ensure seamless logistics execution.

Key Responsibilities:
  • Feeder Network Strategy & Planning: Develop and manage feeder service networks aligned with mainline schedules. Optimize routing, frequency, and port coverage to maximize efficiency.
  • Vessel & Operations Management: Oversee feeder vessel schedules, port calls, and capacity planning, ensuring high vessel utilization and on-time performance.
  • Cargo Flow & Capacity Optimization: Manage container allocation between feeder and mainline vessels and ensure smooth transshipment operations.
  • Stakeholder & Partner Management: Lead communication with shipping lines, terminals, and feeder operators while negotiating service agreements.
  • Financial & Cost Control: Manage feeder operations budget and implement cost-saving initiatives.
  • Compliance & Regulatory Oversight: Ensure compliance with port regulations and customs requirements, overseeing documentation accuracy.
  • Team Leadership: Lead and develop the feeder operations team, setting performance objectives and ensuring accountability.

Skills Required:
  • Financial acumen and cost control expertise.
  • Excellent stakeholder management and negotiation skills.
  • Strong familiarity with operations at Jeddah Islamic Port.
  • Understanding of import/export and transshipment procedures in KSA.

Qualifications:
  • Bachelor’s degree in Logistics, Supply Chain, Maritime Studies, or related field.
  • 5–10 years in shipping, feeder operations, or port logistics, with at least 3 years in a managerial role.
  • Strong knowledge of container shipping and port operations.

Work Environment: Office-based with regular coordination with ports and shipping partners. Extended hours may be required aligned with vessel schedules.

breifcase2-5 years

locationJeddah

18 days ago
Freight Operation

Freight Operation

📣 Job AdNew

Fastgate Logistics

Full-time

About the Role

Fastgate Logistics is seeking a dedicated Freight Operation professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site role is crucial for optimizing customs and supply chain management, aligning with our mission to transform global trade. You will be instrumental in ensuring the timely and secure transportation of shipments, contributing to the efficiency and sustainability of our clients' operations. Founded on principles of professionalism, commitment, and credibility, Fastgate Logistics delivers well-structured logistics solutions, partnering with government authorities and utilizing real-time cargo tracking to provide end-to-end services. This role offers an opportunity for an individual with strong organizational and communication skills to grow within a dynamic logistics environment that supports Saudi Vision 2030.

Key Responsibilities

  • Manage day-to-day freight operations to ensure the timely and secure transportation of shipments.
  • Coordinate effectively with clients, stakeholders, and government authorities.
  • Prepare all necessary logistics documentation accurately and efficiently.
  • Track shipments throughout their journey to provide real-time updates.
  • Handle and facilitate customs clearance processes.
  • Contribute to continuous process improvements to enhance operational efficiency and mitigate risks.

Qualifications and Requirements

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • 0-1 years of experience in freight operations or a related logistics role.
  • Fluency in English is required.
  • Proficiency in Arabic is an advantage.
  • Knowledge of customs regulations is a plus.
  • A background in logistics or supply chain management is a plus.

Required Skills

  • Strong analytical skills to assess data, identify patterns, and solve logistical challenges.
  • Excellent communication skills for effective coordination with clients, stakeholders, and team members.
  • Proficiency in sales and the ability to build and maintain client relationships.
  • Experience in operations management for handling day-to-day logistics tasks and ensuring process efficiency.
  • Project management skills to organize, plan, and execute freight operations within deadlines.
  • Proactive problem-solving abilities.
  • High attention to detail.

Work Environment

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role is part of Fastgate Logistics, a company committed to professionalism, commitment, and credibility in delivering logistics solutions.

breifcase0-1 years

locationJeddah

6 days ago
Inventory & Planning Coordinator

Inventory & Planning Coordinator

📣 Job AdNew

Hempel A/S

Full-time

About the Role

Hempel A/S is seeking a detail-oriented and analytical Inventory & Planning Coordinator to join its Supply Chain team. This role is essential for ensuring high customer satisfaction through incremental improvements in planning and scheduling. The position involves extensive data analysis using advanced Excel tools to manage inventory, support replenishment activities, and analyze stock levels, trends, and performance. Reporting to the Planning & Inventory Supervisor, this role will be based at the company's factory in Jeddah.

Key Responsibilities

  • Support inventory planning and replenishment activities based on demand data and forecasts.
  • Analyze stock levels, trends, and performance using large datasets and advanced Excel tools.
  • Monitor inventory health, including stock availability, shelf life, and identify potential excess or slow-moving items.
  • Assist in managing purchase orders and tracking supplier deliveries.
  • Coordinate with internal teams, including logistics, operations, and commercial departments, to ensure timely product availability.
  • Track delivery performance and proactively highlight risks, delays, or discrepancies.
  • Prepare regular reports and dashboards to provide insights for business decisions.
  • Contribute to continuous improvement initiatives aimed at enhancing planning and supply chain efficiency.

Qualifications and Requirements

  • A degree in Logistics, Supply Chain, or a related discipline.
  • A strong interest in working with data, analytics, and large Excel datasets.
  • High attention to detail and a strong analytical mindset.
  • Willingness to learn, be trained, and grow within supply chain planning.
  • Good communication skills in English.
  • A proactive, positive attitude and the ability to work collaboratively in a team environment.
  • Ability to manage multiple tasks and meet deadlines.

Required Skills

  • Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis functions.
  • Experience with data analysis and inventory management.
  • Planning and scheduling capabilities.
  • Familiarity with Power BI is considered a plus.
  • Strong teamwork and communication skills.

Additional Role Information

This is a full-time position. The role is based at Hempel's Jeddah factory, located in the Third Industrial City, Makkah, Saudi Arabia. An ideal candidate will have 0-1 years of experience in supply chain, logistics, inventory planning, data analysis, or a related field. The seniority level for this role is Associate. Job functions include Manufacturing and Supply Chain within the Chemicals industry.

breifcase0-1 years

locationJeddah

6 days ago
Procurement Specialist

Procurement Specialist

📣 Job AdNew

The Grandeur Co.

Full-time

About the Role

The Grandeur Co. is seeking a Procurement Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to the efficient operation of the company's catering services, focusing on the sourcing, negotiation, and purchasing of food items, kitchen supplies, and essential services. The role requires a strong understanding of the food supply market, effective supplier management, and a commitment to upholding food safety standards.

Key Responsibilities

  • Identify, evaluate, and select reliable suppliers for food items and kitchen supplies, ensuring both quality and cost-effectiveness.
  • Conduct regular market research to ensure competitive pricing and availability of key ingredients, adapting procurement strategies as needed.
  • Negotiate contracts, pricing, and delivery terms with vendors to achieve optimal value while maintaining product quality.
  • Ensure the timely procurement and delivery of goods to meet kitchen production schedules, minimizing operational disruptions.
  • Monitor inventory levels in coordination with warehouse and kitchen teams to prevent shortages or overstock situations.
  • Collaborate with chefs and kitchen staff to understand specific product requirements and ensure high-quality standards.
  • Manage and maintain strong relationships with existing suppliers, develop new supplier networks, and build a comprehensive database of procurement options.
  • Ensure all procured items meet food safety regulations and hygiene standards, adhering strictly to company policies and industry best practices.
  • Manage and fulfill procurement requests from various departments promptly and efficiently.

Qualifications and Requirements

  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
  • A minimum of 3 years of experience in procurement, with a preference for experience within the food and catering industry.
  • Strong knowledge of food products, perishables, and kitchen equipment.
  • Excellent negotiation and communication skills.
  • Proficiency in using procurement software and Microsoft Office Suite.
  • Strong organizational and problem-solving skills.
  • Knowledge of HACCP, ISO, or other food safety standards is considered a significant advantage.
  • Ability to work effectively under pressure and consistently meet deadlines.

Required Skills and Competencies

  • Supplier Management
  • Market Research
  • Contract Negotiation
  • Timely Procurement
  • Inventory Monitoring
  • Collaboration with Kitchen Staff
  • Supplier Relationship Management
  • Compliance Assurance
  • Departmental Request Fulfillment
  • Expertise in the Food Supply Market
  • Adherence to Food Safety Standards
  • Negotiation Skills
  • Communication Skills
  • Procurement Software Proficiency
  • Microsoft Office Suite Proficiency
  • Organizational Skills
  • Problem-Solving Skills
  • Familiarity with HACCP, ISO, and other Food Safety Standards
  • Ability to Work Under Pressure
  • Meeting Deadlines

Work Location and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Work assignments may occur in both Jeddah and Makkah cities. The role requires 2-5 years of relevant experience.

breifcase2-5 years

locationJeddah

3 days ago
Vice President Supply Chain - FMCG

Vice President Supply Chain - FMCG

📣 Job AdNew

Alpha Leadership Co.

Full-time

About the Role

Alpha Leadership Co. is partnering with a leading Fast-Moving Consumer Goods (FMCG) organization to recruit a strategic and operational Vice President of Supply Chain. This executive leadership role, based in Jeddah, Makkah Province, Saudi Arabia, will be instrumental in driving and transforming end-to-end supply chain operations within a large-scale, fast-paced business environment. The successful candidate will oversee the entire spectrum of supply chain functions, ensuring operational excellence, cost optimization, and service efficiency across the organization.

Role Responsibilities

  • Lead the development and execution of the comprehensive supply chain strategy, encompassing procurement, demand planning, warehousing, logistics, and distribution.
  • Drive significant operational efficiencies, enhance service levels, and implement cost improvement initiatives across the entire supply chain network.
  • Develop and implement scalable supply chain processes that are strategically aligned with the company's growth objectives.
  • Oversee Sales and Operations Planning (S&OP), demand forecasting, inventory optimization strategies, and supplier performance management.
  • Lead and manage large-scale logistics and distribution operations across multiple regions and locations.
  • Build and nurture strategic relationships with key suppliers, distributors, and third-party logistics providers.
  • Spearhead digital transformation, automation efforts, and enhancements to Enterprise Resource Planning (ERP) and other critical supply chain systems.
  • Ensure strict compliance with all relevant regulatory, quality, and safety standards.
  • Lead, mentor, and develop high-performing supply chain teams, fostering a culture of continuous improvement and professional growth.

Qualifications and Requirements

  • Minimum of 15 years of leadership experience in supply chain management, with a significant focus within the FMCG sector.
  • Proven track record of successfully managing large-scale supply chain operations in complex, high-volume environments.
  • Strong expertise in all facets of the supply chain, including planning, procurement, logistics, warehousing, and distribution.
  • Demonstrated success in leading supply chain transformation, process optimization, and achieving operational excellence.
  • Experience in leading diverse, multi-functional, and multi-cultural teams.
  • Possess strong business acumen and exceptional stakeholder management skills.
  • Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related field is required; an MBA is preferred.

Core Competencies

  • Supply Chain Management
  • Procurement
  • Demand Planning
  • Logistics
  • Warehousing
  • Inventory Management
  • Distribution
  • Supply Chain Transformation
  • Operational Excellence
  • Cost Optimization
  • Service Efficiency
  • Sales and Operations Planning (S&OP)
  • Demand Forecasting
  • Supplier Performance Management
  • Digital Transformation
  • Automation
  • Enterprise Resource Planning (ERP) Systems
  • Regulatory Compliance
  • Quality Standards
  • Safety Standards
  • Leadership
  • Mentoring
  • Team Development
  • Stakeholder Management
  • Business Acumen

Work Environment and Location

This is a full-time role requiring over 10 years of experience in supply chain management. Candidates should ideally have prior experience in large multinational or regional FMCG organizations, along with familiarity with ERP systems and advanced supply chain planning systems. The work location is Jeddah, Makkah Province, Saudi Arabia.

breifcase+10 years

locationJeddah

6 days ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
Join Abdullah Hashim Company Limited as a Sales Coordinator
We are seeking motivated and detail-oriented candidates to join our team and gain valuable experience in the sales field. As a Sales Coordinator, you will play a pivotal role in supporting our sales operations and ensuring excellent customer service.

Key Responsibilities:
  • Assist the sales team in daily activities and customer follow-ups.
  • Coordinate test drives, vehicle deliveries, and customer appointments.
  • Maintain sales records and assist in reporting sales performance.
  • Welcome and assist visitors and customers professionally.
  • Manage the showroom reception area to ensure a clean and organized environment.
  • Provide general information to customers regarding products, services, and showroom procedures.
  • Assist with data entry, filing, and updating of customer and vehicle records.
  • Support inventory checks and stock updates in collaboration with showroom and logistics teams.
  • Help organize showroom events, promotions, and campaigns.
  • Ensure prompt responses to customer queries and assist in complaint resolution.

Requirements:
  • Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Join us at Abdullah Hashim Company Limited and kickstart your career in a dynamic environment!

breifcase0-1 years

locationJeddah

10 days ago
Warehouse Specialist

Warehouse Specialist

Mohammed Fayez A Al Shahri Trading Est

Full-time
The objective of the job is to implement receiving, storage, dispensing, and preparation operations inside the central warehouse for kitchenware, especially glass products, according to the instructions of the warehouse manager, ensuring accuracy in quantities, safe handling, updating inventory movements in the system, preparing branch and customer orders on time, and reducing dispensing, breakage, and waste errors. Main Responsibilities: - Receiving container shipments and participating in unloading goods according to safe handling procedures for breakable materials. - Matching quantities and items with purchase orders, invoices, and packing lists according to approved directives. - Inspecting cartons and pallets, detecting damage, breakage, or shortages, isolating the damaged items, and immediately notifying the warehouse manager. - Recording received goods in the system or Excel according to the approved procedure. - Coding items and arranging them in designated locations within the warehouse. - Complying with designated storage locations and not moving or changing items' locations without the approval of the direct supervisor. - Arranging glass products according to safe stacking standards and preventing pressure or incorrect stacking. - Maintaining cleanliness and organization in the work area, aisles, and storage areas. - Preparing branch orders according to approved dispensing orders. - Preparing wholesale or online customer orders accurately according to the invoice or sales order. - Auditing items and quantities before delivery or loading. - Applying appropriate packaging standards for breakable products before shipping. - Loading and preparing goods with the warehouse team according to safety and secure transport instructions. - Documenting dispensing and transfer movements between the warehouse and branches in the system or Excel. - Updating daily inventory movements according to granted authorizations. - Participating in periodic, surprise, and annual inventories according to the warehouse manager's directives. - Reporting any discrepancies or non-conforming items or damages to the direct supervisor. - Monitoring fast-moving items within the work area and notifying the manager when stock is running low. - Complying with order preparation timeframes according to priorities set by the warehouse manager. - Preparing or delivering daily reports on completed work upon request, such as receiving, preparation, damage, shortages, and overdue orders. - Adhering to safety instructions within the warehouse, especially during handling, loading, and unloading. Required Skills and Qualifications: - Previous experience in warehouse, inventory, or distribution work. - Experience in wholesale warehouses or products with multiple items is preferred. - Experience dealing with fragile products such as glass, ceramics, and kitchenware is preferred. - Knowledge of inventory management systems (ERP/WMS). - Proficiency in using Excel practically for data entry and tracking. - Accuracy in inventory and data matching. - Speed in order preparation under work pressure. - Commitment to organization, cleanliness, and safety in storage.

breifcase5-10 years

locationAl Khomrah, Jeddah

10 days ago
Purchasing Manager

Purchasing Manager

📣 Job Ad

Saudia Dairy & Foodstuff Company (SADAFCO)

Full-time
Join Our Team as a Purchasing Manager at SADAFCO!

Are you ready to lead strategic sourcing and procurement activities across multiple categories? As the Purchasing Manager for CAPEX & MRO, you will play a pivotal role in optimizing costs and enhancing supplier performance within Saudia Dairy & Foodstuff Company (SADAFCO). This exciting opportunity calls for a proactive leader who thrives in a collaborative environment.

Key Responsibilities:
  • Strategic Sourcing & Category Management: Analyze spending patterns and develop effective sourcing strategies for CAPEX and MRO.
  • Procurement Strategy Execution: Lead end-to-end sourcing activities and increase spend coverage through strategic agreements.
  • Contract & Compliance Management: Oversee contract drafting, negotiation, and ensure compliance with procurement policies.
  • Supplier Relationship & Risk Management: Monitor supplier performance and develop risk management strategies.
  • Operational Procurement & Stakeholder Management: Act as the main contact for procurement issues and manage processes from RFI to PO follow-up.

Qualifications & Experience:
  • Bachelor’s Degree in Engineering (Mechanical, Chemical, Petroleum, Industrial, or Production Engineering) is mandatory.
  • 8-10 years of experience in procurement within FMCG, specifically in Capex & MRO.
  • Experience with SAP (S2P), Tableau & Power BI is mandatory.
  • Preferred certifications: MBA, APICS, CPIM, CPSM.

At SADAFCO, we are dedicated to operational excellence and continuous improvement. Join us and contribute to our innovative journey in the food and beverage industry!

breifcase2-5 years

locationJeddah

10 days ago
National Customs Manager

National Customs Manager

📣 Job AdNew

Kuehne+Nagel

Full-time

About the Role

Kuehne+Nagel, a global leader in logistics, is seeking a National Customs Manager to join its Freight Forwarding team in Jiddah, Makkah, Saudi Arabia. This role is responsible for developing and leading a competitive, reliable, and innovative standalone customs product within the country. The objective is to establish Kuehne+Nagel as a market-leading provider of highly digitized and compliant customs brokerage solutions in the region. This position involves creating a compelling value proposition for Kuehne+Nagel's customs offering, driving new business acquisition, and managing full Profit & Loss (P&L) ownership to ensure profitable growth.

This is an opportunity to shape and lead a high-impact product, driving growth and influencing strategy. The role offers significant exposure to senior leadership and cross-functional collaboration with international teams, focusing on digital transformation in customs.

Key Responsibilities

  • Develop and implement a comprehensive business development strategy to grow standalone customs revenues and secure new business.
  • Identify and pursue new business opportunities in collaboration with Sales teams and through independent initiatives.
  • Analyze the customs brokerage market to define strategic approaches based on evolving customer needs, industry trends, and target segments.
  • Drive the development, strategic positioning, and continuous improvement of the standalone customs product to ensure market competitiveness.
  • Define and execute a go-to-market approach and value proposition for the customs offering.
  • Enhance digital connectivity with customers, partners, and customs authorities through automation and integration solutions.
  • Build and maintain long-term relationships with key clients, serving as the primary point of contact across relevant business lines.
  • Contribute to national strategy formulation, governance, and decision-making processes, ensuring alignment with business objectives.

Qualifications and Requirements

  • A degree in Logistics, Supply Chain, Business Administration, or a closely related field.
  • More than 10 years of experience in customs brokerage, international trade, or the broader logistics industry.
  • A proven track record in business development and managing complex customer relationships.
  • A solid understanding of customs regulations, compliance requirements, and cross-border trade processes.
  • A strong commercial mindset with demonstrated experience in driving revenue growth and managing P&L effectively.
  • The ability to develop and execute strategic initiatives within a dynamic business environment.
  • Exceptional stakeholder management and communication skills, with the ability to engage effectively at all levels.
  • Fluent in English. Proficiency in Arabic is a strong advantage, and knowledge of additional languages is considered a plus.

Required Skills

  • Business Development
  • Customer Relationship Management
  • Customs Regulations and Compliance
  • Cross-border Processes
  • Commercial Acumen
  • Revenue Growth Strategies
  • P&L Management
  • Strategic Initiative Development and Execution
  • Stakeholder Management
  • Communication Skills
  • Logistics and Supply Chain Management
  • Business Administration
  • Customs Brokerage Expertise
  • International Trade Knowledge

Work Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of relevant experience.

breifcase+10 years

locationJeddah

3 days ago
Delivery Station Liasion, DSL

Delivery Station Liasion, DSL

📣 Job AdNew

Amazon

Full-time

About the Role

Amazon is seeking a Delivery Station Liaison (DSL) to join its team in Jeddah and Makkah, Saudi Arabia. The DSL is responsible for resolving delivery issues at the station level to ensure customer satisfaction. This role contributes to improving logistics operations and customer order fulfillment, directly impacting the customer experience.

Role Context

The Delivery Station Liaison operates within Amazon's last-mile delivery operations, based at a logistics warehouse. This position serves as the primary point of contact within the station to communicate directly with customers regarding their deliveries, addressing and resolving challenges to ensure orders reach their destination as promised.

Key Responsibilities

  • Communicate directly with customers via telephone to address delivery-related concerns, demonstrating empathy and building trust.
  • Conduct investigations with customers to remove delivery barriers and provide accurate delivery expectations.
  • Maintain attention to detail in managing cases and issues.
  • Proactively identify and implement solutions to problems with minimal guidance.
  • Establish and foster collaborative working relationships with internal workgroups through face-to-face interactions and virtual correspondence.
  • Communicate operational barriers and contribute to solution development with senior leadership.
  • Navigate and utilize multiple online platforms and technology systems in a fast-paced environment.
  • Manage workload effectively within restricted timeframes to ensure timely resolution of delivery issues.
  • Action parcels that have failed delivery by receiving correspondence from Customer Service or Delivery Service Partners (DSPs).
  • Reach out to customers to provide updates on failed or potentially failed deliveries.
  • Work with customers and DSPs to find solutions for same-day delivery or successful delivery on the next attempt.

Qualifications and Requirements

  • Experience in prioritizing and handling multiple assignments simultaneously while meeting deadlines.
  • Experience working in fast-paced, high-tech environments and managing workload effectively, even during stressful situations.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
  • Fluency in speaking, writing, and reading English, with the ability to take direction in English.
  • Fluency in speaking, writing, and reading Arabic.
  • Advanced and adaptable interpersonal communication skills.
  • Familiarity and IT proficiency with multiple web browsers, database searching tools, and instant messenger applications.
  • Effective communication skills and the ability to build lasting professional relationships.
  • Experience building strategic relationships with stakeholders, including communicating and collaborating across different teams and functions.
  • Experience in an operational environment such as logistics, retail, hospitality, or customer service.

Required Skills

  • Communication
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Web Browsers
  • Database Searching
  • Instant Messenger Tools

Work Environment and Schedule

This is a full-time position requiring a flexible schedule of 40+ hours per week. The role operates within an environment where noise levels can vary and may be loud, with appropriate hearing protection provided. The position is located in Jeddah and Makkah, Saudi Arabia.

breifcase0-1 years

locationJeddah

3 days ago
Title Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

Title Technical Support Officer - Staff Social Club (Supplemental Workforce - Third Party Contract)

📣 Job AdNew

SDGs @ IsDB Group

Seasonal

About the Role

SDGs @ IsDB Group is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This role is crucial for supporting the planning, coordination, and execution of Staff Social Club (SSC) events and activities, ensuring effective management of technical, operational, and stakeholder engagement aspects. The position is a contract-based role within the Corporate Services Complex, Human Resources Management Department, under the IsDB Staff Social Club division.

The Technical Support Officer will play a key role in enhancing staff engagement, collaboration, and workplace well-being through well-organized and impactful events. This role contributes to a positive organizational culture and aims to improve staff morale through recreational, cultural, social, and wellness initiatives.

Key Responsibilities

  • Plan, organize, and execute SSC events, activities, and engagement initiatives, developing event concepts, schedules, implementation plans, and logistical arrangements.
  • Coordinate event timelines and ensure timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
  • Manage the end-to-end event lifecycle, including conceptualization, logistics coordination, budgeting support, communication, and post-event evaluation.
  • Coordinate with vendors, venues, suppliers, and service providers, monitoring performance to ensure quality and cost-effectiveness.
  • Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
  • Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
  • Gather staff feedback and participation insights to improve future events and initiatives, promoting inclusive and engaging activities.
  • Coordinate with internal business units and supporting functions to facilitate successful event delivery and engage with staff and stakeholders to identify engagement opportunities and event requirements.
  • Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
  • Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas and innovative activities.
  • Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
  • Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

  • Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
  • Professional certification in Event Management or a related discipline is an advantage.
  • Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
  • Proficiency in English is mandatory. Knowledge of Arabic and French is preferred.

Required Skills

  • Strong organizational and stakeholder management skills.
  • Ability to manage multiple events and initiatives simultaneously.
  • Creativity and attention to detail.
  • Ability to maintain high service quality and staff satisfaction.
  • Good communication and coordination skills.
  • Ability to work collaboratively across functions.
  • Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a contract-based position for a Technical Support Officer - Staff Social Club, operating as supplemental workforce through a third-party contract. The role is located in Jeddah, Makkah, Saudi Arabia. The required experience is 0-1 years.

Application Information

To complete your application, please submit the following documents: Resume/CV, Copy of passport, and Academic certificate. The closing date for applications is 7-Jul-2026.

The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process. The IsDB also does not request information on applicants' bank accounts and declines all responsibility for fraudulent publications of job posts or job offers in its name.

breifcase0-1 years

locationJeddah

6 days ago