AO Performance Engineer

About the Role

Ericsson is seeking an AO Performance Engineer to join their team in Riyadh. This full-time role involves monitoring, analyzing, and improving mobile Core Network performance. The engineer will combine telecom expertise with analytical and operational skills to detect anomalies, investigate performance issues, and ensure network stability, availability, and service quality.

Role Context and Contribution

As an Automated Operations Performance Monitoring Core Engineer, you will contribute to maintaining the integrity and efficiency of the Core Network. You will work within a diverse team, focusing on proactive identification and resolution of network performance challenges, and supporting the evolution towards automated operations.

Key Responsibilities

• Monitor and analyze Core Network performance across domains and technologies to ensure service availability, stability, and performance.
• Analyze Core Network KPIs, counters, and trends to identify degradation, abnormal behavior, and potential service-impacting issues.
• Investigate performance anomalies using historical trends, counter correlation, thresholds, and established baselines.
• Proactively identify network issues, initiate investigations, coordinate with relevant technical teams, and follow up on corrective actions.
• Support proactive and reactive performance monitoring activities, including timely escalation and resolution of incidents in line with SLAs.
• Analyze performance data and operational reports to identify recurring issues, bottlenecks, and improvement opportunities.
• Support the development and continuous improvement of automated monitoring, anomaly detection, dashboards, and reporting solutions.
• Collaborate with Core Network Operations, Performance Management, Optimization, and other technical teams to improve troubleshooting and operational efficiency.
• Prepare performance reports, technical findings, and operational documentation, clearly communicating risks, issues, and required actions.
• Contribute to automation initiatives and analytical solutions supporting the transformation toward Automated Operations.

Qualifications and Experience

• Bachelor's degree in Telecommunications, Electrical, Computer, Software Engineering, or a related technical field.
• Minimum years of telecommunications experience, with exposure to mobile Core Network technologies and operations.
• Basic knowledge of 4G/LTE and 5G Core architecture, network elements, interfaces, and services.
• Understanding of Core Network performance monitoring, KPIs, counters, and performance measurements.
• Experience in performance monitoring, KPI analysis, performance management, or network troubleshooting is an advantage.
• Knowledge of Core Network elements such as MME, SGW, PGW, AMF, SMF, UPF, and IMS is an advantage.

Required Skills

• Strong analytical skills with the ability to interpret performance data, identify abnormal trends, and investigate potential root causes.
• Good knowledge of Microsoft Excel and reporting tools. Experience with dashboards, data visualization, or analytical tools is an advantage.
• Basic knowledge of Python, SQL, scripting, data analysis, or automation is a plus.
• Proficiency in spoken and written English, with the ability to communicate technical findings clearly.

Work Environment

This role is based in Riyadh and is a full-time position within Ericsson. The successful candidate will join a team of innovators focused on pushing technological boundaries and collaborating to achieve network excellence.