Business Analyst

About Shory

Shory is a digital platform that leverages technology to redefine the insurance experience. The company simplifies complex insurance processes, providing user-friendly access to coverage. Shory is part of First Tech, a technology company specializing in building and scaling digital platforms across financial services and other industries. Founded in the UAE in 2021, Shory has grown into a digital platform focused on delivering transparent and customer-centric insurance solutions.

About the Role: Business Analyst

Shory is seeking a Business Analyst to join its team in Riyadh. This full-time role involves bridging business needs with technology solutions by analyzing requirements, optimizing processes, and translating strategic objectives into scalable digital solutions. The Business Analyst will collaborate with cross-functional teams to ensure clear requirements, effective stakeholder alignment, and successful execution throughout the product development lifecycle. The position requires 2-5 years of experience.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, validate, and document business, functional, and technical requirements.
• Conduct market research, competitor analysis, and feasibility studies to identify business opportunities and support strategic decision-making.
• Translate business requirements into user stories, acceptance criteria, process flows, and functional specifications for development teams.
• Collaborate with Product Managers, Engineers, UX/UI Designers, QA teams, and business stakeholders throughout the product lifecycle.
• Analyze existing business processes and identify opportunities for automation, optimization, and continuous improvement.
• Evaluate operational, financial, and technology-related risks, providing recommendations for mitigation.
• Support the creation of wireframes, prototypes, process diagrams, and workflow documentation.
• Produce and maintain key project documentation, including BRDs, FRDs, user stories, use cases, process maps, and UAT plans.
• Support project planning by tracking milestones, maintaining issue logs, and monitoring project progress.
• Facilitate workshops, stakeholder meetings, and requirements gathering sessions.
• Collaborate with QA teams during testing cycles and support User Acceptance Testing (UAT).
• Monitor product performance post-implementation, gather user feedback, and recommend enhancements.
• Identify project risks, issues, and dependencies, escalating them as appropriate.

Qualifications and Experience

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• 3–6 years of experience as a Business Analyst, Product Analyst, or in a similar role within a technology or digital transformation environment.
• Strong understanding of Agile and Scrum methodologies and the Software Development Life Cycle (SDLC).
• Proven experience gathering, documenting, and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Experience creating business documentation, process flows, use cases, wireframes, process maps, and workflow diagrams.
• Ability to collaborate effectively with cross-functional teams, including Product, Engineering, UX/UI, QA, and business stakeholders.
• Knowledge of business process modeling methodologies such as BPMN, UML, or similar frameworks is an advantage.
• Experience using tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, Figma, Miro, Lucidchart, or similar collaboration and documentation platforms.

Required Skills

• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across all levels of the business.
• Excellent written and verbal communication skills in English; Arabic is an advantage.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high standard of quality and accuracy.

Work Environment

Shory fosters a culture rooted in ownership, collaboration, and continuous learning. As part of First Tech, the environment values innovation, speed, and impact, offering opportunities to shape products that affect financial services. Shory is an equal opportunity employer committed to building a diverse and inclusive team.