Business Application Manager

About Laverne Group

Laverne Group is a prominent retail organization specializing in the beauty, cosmetics, and fashion sectors. The group encompasses five distinct brands, each maintaining its unique identity, creative direction, and market position. These brands benefit from a shared organizational structure and centralized capabilities that support overall growth. Laverne Group operates on a multi-brand model, balancing brand independence with organizational integration to foster a dynamic environment where various businesses, teams, and functions collaborate under a unified structure.

About the Role

Laverne Group is seeking a Business Application Manager to oversee and enhance the company’s business application landscape. This full-time position is based in Riyadh, Saudi Arabia, and requires over 10 years of experience. The role integrates application operations, vendor coordination, access administration, integrations, configuration, change management, licensing, cost control, and continuous improvement to ensure business systems are reliable, secure, efficient, and aligned with operational needs.

Key Responsibilities

• Maintain a comprehensive inventory of company applications, including business owners, vendors, subscriptions, renewals, and key dependencies.
• Monitor daily application issues, coordinate troubleshooting and resolution, and support business continuity.
• Manage application vendors, support tickets, implementations, upgrades, service expectations, and unresolved issues.
• Oversee user accounts, roles, permissions, onboarding, offboarding, transfers, and periodic access reviews.
• Coordinate integrations between business applications, APIs, ERP systems, e-commerce platforms, and third-party services.
• Oversee configurations, enhancements, testing, approvals, releases, documentation, and change activities.
• Monitor subscriptions, license utilization, renewal dates, vendor costs, and identify opportunities to eliminate unnecessary spending.
• Track application reliability, recurring incidents, user adoption, and operational pain points.
• Identify opportunities for automation, process simplification, improved system utilization, and enhanced user experience.
• Prepare operational reporting on availability, incidents, vendors, licenses, renewals, access reviews, and improvement initiatives.

Qualifications and Experience

• A minimum of 10 years of relevant experience in business application management or a similar role.
• Demonstrated ability to manage complex application landscapes and coordinate with multiple stakeholders.
• Strong understanding of application operations, vendor management, and system integrations.

Work Type and Location

This is a full-time position located in Riyadh, Saudi Arabia. The role requires a hands-on approach to managing and improving the company’s business application environment.