Call Center Representative📣 Job Ad

About the Role

AlasilaCX is seeking a Call Center Representative to join their team in Riyadh, Saudi Arabia. This is a full-time position for individuals with 0-1 years of experience in customer service or call centers.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional manner.
• Respond to customer inquiries, complaints, and service requests accurately.
• Provide clear and precise information regarding company products and services.
• Ensure a high level of customer satisfaction is maintained during all interactions.
• Maintain and update customer records with attention to detail.

Qualifications and Requirements

• Applicants must be Saudi nationals.
• Experience of 0-2 years in customer service or a call center environment is required.
• Strong communication skills in Arabic are essential. Proficiency in English is considered a plus.
• The ability to work effectively under pressure and meet performance targets is necessary.
• Basic computer skills are required for this role.

Professional Development

This role offers opportunities for growth and development within the company. Candidates will be part of a professional and supportive work environment.