Cluster Assistant Sales Manager (Saudi Nationlity only)

About the Role

Marriott Hotels & Resorts is seeking a Cluster Assistant Sales Manager to join the team in Riyadh. This full-time position is open to Saudi Nationals only and requires 2-5 years of relevant experience. The role involves assisting with sales opportunities, ensuring timely and proper business turnover for service delivery, and contributing to the achievement of sales objectives by building long-term customer relationships.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Assist in managing relationships with key internal and external stakeholders.
• Provide accurate and timely information to Event Management for proper service delivery.
• Participate in sales calls to acquire new business and close deals.
• Support the operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Analyze market trends, competitor strengths and weaknesses, and economic factors to develop effective sales strategies.
• Assist in securing the best opportunities for the location based on market conditions and needs.
• Understand the primary target customer and service expectations to offer tailored business solutions.

Customer Service and Relationship Management

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• 2-5 years of experience in sales, preferably within the hospitality sector.
• Demonstrated ability to achieve personal sales goals.
• Strong understanding of market trends and customer information to maximize revenue.
• Proficiency in building and maintaining professional relationships with various stakeholders.
• This position is open to Saudi Nationals only.

Work Environment

This is a full-time position based in Riyadh. Marriott International is committed to being an equal opportunity employer, fostering an inclusive environment where diverse backgrounds, talents, and experiences are valued and celebrated. The company is dedicated to non-discrimination on any protected basis.

About Marriott Hotels & Resorts

Marriott Hotels strives to elevate hospitality by innovating while maintaining familiar comforts globally. As a host, you will contribute to delivering thoughtful, heartfelt, and forward-thinking service that upholds the legacy of "Wonderful Hospitality. Always." Joining Marriott Hotels means becoming part of the Marriott International portfolio of brands, where you can develop professionally and contribute to a global team.