Cluster Assistant Sales Manager (Saudi Nationlity only)

About the Role

Marriott Hotels & Resorts is seeking a Cluster Assistant Sales Manager to join their team in Riyadh. This full-time position is open exclusively to Saudi Nationals and requires 2-5 years of relevant experience. The role involves assisting with sales opportunities, ensuring timely and proper service delivery, and contributing to the achievement of sales objectives by building long-term customer relationships.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base for sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Ensure accurate, complete, and effective turnover to Event Management.

Sales Management Activities

• Participate in sales calls with team members to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Achieve personal sales goals.

Market Analysis and Revenue Maximization

• Identify new business opportunities to meet personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Assist in securing the best opportunities for the location based on market conditions and needs.
• Gain an understanding of the location's primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• 2-5 years of experience in a sales role, preferably within the hospitality sector.
• Demonstrated ability to build and maintain customer relationships.
• Strong understanding of sales processes and market dynamics.
• Excellent communication and interpersonal skills.
• This position is open to Saudi Nationals only.