Cluster Assistant Sales Manager📣 Job Ad

About the Role

Marriott International is seeking a Cluster Assistant Sales Manager for a full-time position in Riyadh, Saudi Arabia. This role is instrumental in assisting with the solicitation and handling of sales opportunities, ensuring business is processed efficiently for timely service delivery. The incumbent will support day-to-day sales activities, focusing on cultivating long-term, value-based customer relationships to achieve sales objectives and personal sales goals. This position requires 0-1 years of relevant experience.

Building Customer Relationships

• Collaborate with off-property sales channels to ensure sales efforts are coordinated and complementary.
• Build and strengthen relationships with existing and new customers to facilitate future bookings, participating in sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the community to expand the customer base for sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover of business to Event Management.

Sales Management and Market Strategy

• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors’ strengths and weaknesses, economic trends, and supply and demand, to position sales effectively.
• Assist in closing the most advantageous opportunities for the location based on prevailing market conditions and specific needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer relevant business solutions.

Customer Service Standards

• Support the company’s service and relationship strategy, driving customer loyalty through service excellence.
• Service customers to increase their share of account.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with the company’s daily service basics.
• Set a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Experience and Skills

• 0-1 years of experience in a sales or related role.
• Proven ability to achieve personal sales goals.
• Strong interpersonal skills for building and maintaining customer and stakeholder relationships.
• Ability to understand and apply market trends and competitive analysis.
• Excellent communication and organizational skills to manage sales activities and customer correspondence.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia, operating within a dynamic sales team focused on achieving business objectives and fostering strong customer relationships for Marriott International.