Coordinator Shared Services

About Americana Restaurants

Americana Restaurants operates a portfolio of leading global brands across the Kingdom of Saudi Arabia, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee. The company is committed to maintaining operational excellence and compliance across its extensive network of stores and facilities.

Role Overview

Americana Restaurants is seeking a Coordinator Shared Services to join their team in Riyadh, Saudi Arabia. This full-time role is open to Saudi nationals with 0-1 years of experience and focuses on ensuring all stores and employee facilities are properly licensed and compliant with local regulations. The Coordinator will manage government relations, track permits, and support various employee-related government transactions.

Key Responsibilities: Licences, Permits & Authorities

• Follow up with municipalities, Civil Defence, the labor office, and other local authorities, maintaining effective working relationships.
• Track store and office licenses, Civil Defence certificates, and operating permits, ensuring timely renewal before expiry.
• Support new store openings by following up on required licenses and municipal approvals.

Inspections, Violations & Fines Management

• Attend regulatory inspections, document findings, and coordinate corrective actions with Operations and Maintenance teams until closure.
• Follow up on violations, including objecting or settling within statutory periods, and recording root causes to prevent recurrence.
• Contribute to reducing fines through proactive license renewals and timely objections.

Employee Government Transactions and Support

• Complete employee transactions on government platforms, including iqamas, work permits, exit and re-entry visas, and health certificates.
• Coordinate employee accommodation and transportation matters, verifying compliance through site visits.

Records and Reporting

• Maintain a comprehensive register of licenses, permits, expiry dates, violations, and government fees, and provide a monthly report.
• Prepare official letters and maintain organized records of all government correspondence.