Customer Experience & Mystery Beneficiary Specialist📣 Job Ad

About the Role

IC İçtaş İnşaat, a globally recognized construction leader with over 50 years of experience in delivering large-scale infrastructure projects worldwide, is seeking a highly qualified Traffic Manager to join our team. This full-time position is based in Riyadh, Saudi Arabia, and will play a crucial role in our upcoming highway project. The Traffic Manager will be responsible for developing, implementing, and overseeing all traffic management strategies to ensure the safety and efficiency of traffic flow within and around the construction site. This role requires a proactive approach to risk identification and mitigation, as well as strong coordination with internal teams and external authorities.

Key Responsibilities

• Develop and implement comprehensive traffic management plans aligned with the project scope.
• Prepare and manage temporary traffic arrangements, including diversions, signage, and safety protocols.
• Ensure the safe and uninterrupted flow of traffic within and around the construction site.
• Coordinate effectively with local authorities and relevant stakeholders to ensure compliance and smooth operations.
• Identify potential traffic-related risks and implement necessary mitigation measures to prevent incidents.
• Ensure that all traffic management activities are executed in accordance with the project schedule and budget.
• Supervise subcontractors and site teams, ensuring adherence to established traffic management practices and safety standards.
• Prepare and submit detailed daily and weekly traffic management reports to project management.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Transportation Engineering, or a closely related field.
• A minimum of 10 years of progressive experience in traffic management, specifically within highway, infrastructure, or large-scale construction projects.
• Demonstrated experience working on international projects, with a preference for experience in the Gulf region.
• Proven experience in team management and effective site coordination.
• Strong problem-solving abilities and sound decision-making skills.
• Proficiency in the English language.
• No restrictions on working abroad.

Required Skills

• Expertise in Traffic Management and Traffic Control Systems.
• In-depth knowledge of Road Safety Standards and Signage Practices.
• Familiarity with Local Traffic Regulations and requirements.
• Proficiency in Team Management and Site Coordination.
• Excellent Problem-solving and Decision-making capabilities.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to work abroad without restrictions.

About the Role

DXC Technology is seeking a Mobile Device Management - UEM Technology Support professional to join our team in Riyadh, Saudi Arabia. This role is part of the Modern Workplace Device Services team, focused on enabling customer Modern Device Management transformation journeys through best practices, innovation, and technical leadership. The position is responsible for delivering technical leadership in the creation, testing, and deployment of technology solutions designed to meet customer business needs.

Role Overview

As a Modern Device Management Engineer, you will be a multi-skilled professional with hands-on experience in Intune and Modern Workplace Management. You will be a key team member responsible for delivering end-to-end support services to clients, managing enterprise Mobile Device Management (MDM) and Unified Endpoint Management (UEM) platforms. This includes the installation, deployment, updating, and monitoring of application usage on company-deployed mobile and endpoint devices, alongside providing comprehensive technical support.

Key Responsibilities

• Manage enterprise Mobile Device Management (MDM) and Unified Endpoint Management (UEM) platforms, including installation, deployment, updates, and monitoring of application usage on company-deployed mobile and endpoint devices.
• Provide technical support to customers via telephone, web, and face-to-face interactions.
• Install, diagnose, troubleshoot, repair, maintain, and upgrade software and modern devices to ensure optimal mobile and endpoint system performance.
• Take ownership of actions and identify innovative methods to improve service agility and efficiency.
• Continuously acquire new skills and knowledge to enhance service delivery.
• Troubleshoot and work with SCCM versions 1611/1706/1806/1902 and later, CB/Altiris, or DXCCAE.ServiceNow, SM9.
• Perform application deployment and monitoring.
• Execute patch management tasks.
• Resolve Release Management incidents on SWD tools.
• Handle client installations and monitoring.
• Independently generate reports and manage device health.
• Manage incident management and service request processing, resolving issues independently.
• Be available to work on a 24x7 basis as required.

Qualifications and Experience

• Minimum of 4 years of overall experience in Information Technology (IT).
• Minimum of 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Basic Windows OS and Networking knowledge.
• Basic knowledge of incident management principles.
• Basic knowledge of Active Directory (AD) and different AD groups.
• Basic infrastructure knowledge of Software Distribution (SWD) tools.
• Basic debugging skills.

Required Skills and Abilities

• Proficiency with SCCM, Altiris, ServiceNow, and SM9.
• Solid understanding of Windows OS and Networking concepts including DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6.
• Experience with Incident Management, Application Deployment, Monitoring, and Patch Management.
• Knowledge of Active Directory (AD) and AD Groups.
• Experience with Client Installation, Reporting, and Device Health Management.
• Proficiency in Service Request Handling and Ticketing Tools (SNOW, Remedy, DXCSM).
• Familiarity with Microsoft Endpoint Manager and Intune.
• Understanding of Cloud Technologies, Microsoft Azure, O365 Licensing, and Microsoft Defender.
• Experience with iOS, Android, and Windows application signing and provisioning.
• Understanding of Network Infrastructure.
• Strong Problem Solving and Analytical Skills.
• Ability to work independently and as part of a team.
• Capacity for multi-tasking, adapting to changing priorities, setting priorities, and meeting deadlines.
• Effective technical, communication, and presentation skills.
• Ability to adopt and learn quickly.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. DXC Technology fosters an inclusive environment that prioritizes strong connections and community, balancing in-person collaboration with flexibility to support wellbeing and productivity.

About the Role

Greenberg Traurig, LLP, a global law firm, is seeking a dedicated and detail-oriented Billing Specialist to join the Revenue Management Department at its Riyadh office. This full-time position is integral to supporting the firm's accounting and billing functions, with a focus on maintaining the quality and efficiency of work product. The Billing Specialist will play a key role in ensuring accurate and timely client billing, contributing to the financial operations of the firm.

Key Responsibilities

• Process client bills efficiently and effectively using Pre-bill Viewer and paper bills, ensuring accuracy and support for all billing details.
• Assist with special projects and ad hoc reports for management as needed.
• Serve as a backup for cash applications, accounts payable, and attorney trust accounts.
• Research and respond to accounting and billing-related inquiries.
• Support accounting functions for international offices.
• Understand accounts payable processes and related special applications, such as Concur.
• Process check requests, expense reports, and invoices, including managing petty cash and performing reconciliations.

Qualifications and Requirements

• A Bachelor's Degree or equivalent experience is preferred.
• A minimum of 5 years of general accounting experience is required, preferably from a legal or service-related industry.
• Proven abilities in accounts payable, client billing, and trust accounting are essential.
• Proficiency with Windows-based software, including Microsoft Word, Excel, and Outlook, is mandatory.
• Exceptional computer skills with the ability to quickly learn new software applications.

Required Skills

• Strong attention to detail and exceptional analytical skills.
• Excellent communication and interpersonal skills, with the ability to work effectively under pressure and meet strict deadlines.
• A self-starter with the ability to successfully adapt to changing priorities and work demands.
• Proficiency in multi-tasking, organizing workflow, and using time efficiently.
• The ability to anticipate work needs and be proactive in identifying accounting issues and providing solutions.
• An excellent command of both written and spoken English and Arabic.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Greenberg Traurig, LLP offers a competitive compensation package and benefits.