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Contract TypeContract TypeSeasonal
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Le Méridien Hotels & Resorts is seeking an EBC Coordinator to join the Sales & Marketing team in Riyadh, Saudi Arabia. This position is suitable for individuals with 0-1 year of experience looking to advance their careers in the hospitality sector. The EBC Coordinator will be instrumental in supporting sales and marketing operations, ensuring operational efficiency, and contributing to a positive guest experience.

Le Méridien Hotels & Resorts embraces the spirit of glamorous travel with a European influence. The company seeks curious and creative individuals who enjoy connecting with guests and are dedicated to creating memorable experiences. This role is part of Marriott International's global team, offering opportunities for professional growth and development.

Key Responsibilities

  • Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
  • Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
  • Promote awareness of the brand image both internally and externally.
  • Gather materials and assemble information packages, including brochures and promotional materials.
  • Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information in software systems involved in the sales process, such as commissions and leads.
  • Respond to guest inquiries regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
  • Serve as the primary point of contact for clients, communicating with them via phone and email to address questions and requests.
  • Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
  • Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals, and listening and responding appropriately to concerns.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Sales Techniques
  • Guest Loyalty
  • Communication
  • Professionalism
  • Teamwork

Work Environment and Schedule

This is a full-time, contract position located at King Abdullah Ibn Abdulaziz Road, Al Woroud District, Riyadh, Saudi Arabia, 11544. The role is non-management and is not a remote position.

Le Méridien Hotels & Resorts is an equal opportunity employer committed to diversity and inclusion. The company values unique backgrounds and provides access to opportunities, fostering an environment free from discrimination based on disability, veteran status, or other protected characteristics.

Requirements

  • No experience required

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