Sales Coordinator📣 Job Ad

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Sales
• Marketing
• Customer Service
• Communication
• Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.