Employee Services Specialist📣 Job Ad

About the Role: Employee Services Specialist

Aljeel Medical is seeking an Employee Services Specialist to join its team in Riyadh, Saudi Arabia. This full-time role is integral to supporting effective employee relations and ensuring the smooth administration of various HR services. The specialist will contribute to maintaining a positive work environment through fair, consistent, and timely resolution of employee relations matters, while ensuring compliance with company policies and Saudi Labor Law.

Key Responsibilities

• Coordinate and perform daily employee services activities, including payroll, GOSI, time attendance, vacations, overtime, and business trips.
• Ensure accurate and timely processing of employee-related transactions in accordance with internal policies and Saudi Labor Law.
• Administer medical insurance processes, including employee enrollment, renewals, claims, and deletions.
• Process and maintain employee records through government portals such as Mudad, Qiwa, GOSI, and Muqeem, ensuring all transactions are completed accurately and on time.
• Process employee requests for leaves, loans, and advances, ensuring proper documentation and compliance with company policies.
• Manage government-related transactions, including Iqama renewals, exit/re-entry visas, and sponsorship transfers.
• Prepare and issue employee-related letters, including employment certificates, salary certificates, promotion letters, and termination notices.
• Calculate End of Service (EOS) benefits and final settlements in accordance with company policies and Saudi Labor Law.
• Support employee investigations and disciplinary processes by preparing documentation and maintaining accurate records.
• Assist with internal and external audits by providing required reports and employee documentation.
• Identify opportunities to improve employee services processes and recommend enhancements to increase efficiency and service quality.
• Provide timely support and guidance to employees regarding HR services, policies, and procedures.

Employee Relations Focus

A core function of this role is to support the effective management of employee relations. This involves handling employee grievances, disciplinary matters, and workplace investigations. The specialist will be responsible for implementing company policies and ensuring adherence to Saudi Labor Law, contributing to a fair and consistent work environment.

Required Experience

• 0-1 years of relevant experience in employee services or human resources.
• Demonstrated understanding of Saudi Labor Law and HR best practices.

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia, within a dynamic medical company environment.

Application

Candidates who meet the outlined requirements are encouraged to apply for this role.