Event Operations Excellence Manager📣 Job Ad

About the Role

*******, Saudi Arabia's leading event ticketing and experience booking platform, is seeking an experienced Event Operations Excellence Manager to join its Event Operations Project Management Office (PMO). This role is central to driving excellence in project, program, and portfolio delivery, ensuring strong governance, optimized resource allocation, and alignment of initiatives with organizational objectives across departments. The position offers an opportunity to contribute to the growth of a significant player in the Saudi Arabian events industry.

Key Responsibilities

• Establish and maintain project management methodologies, standards, and governance frameworks for consistent project delivery.
• Oversee end-to-end project planning, execution, and delivery, ensuring strategic alignment with organizational goals.
• Develop and manage portfolio dashboards, KPIs, and executive reporting for project and portfolio performance visibility.
• Monitor project performance, identify and manage risks, issues, and dependencies, and provide mitigation insights.
• Drive project prioritization to maximize return on investment and strategic impact.
• Manage resource allocation and capacity planning across concurrent projects for optimal utilization.
• Ensure compliance with PMO processes, templates, and documentation standards.
• Lead lessons-learned initiatives and champion continuous improvement within PMO functions.
• Increase organizational visibility on project updates and progress for the event operations team.
• Act as a liaison between the event operations department and other company departments, fostering collaboration and communication.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or a related field is required.
• A Master's degree in Project Management, Business Administration (MBA), or a related field is preferred.
• Possession of at least one of the following certifications is required: Project Management Professional (PMP)® from PMI.
• Program Management Professional (PgMP)® or Portfolio Management Professional (PfMP)® certifications are preferred.
• Agile certifications such as PMI-ACP®, SAFe, CSM, or PSM are considered a plus.
• ITIL® Foundation or COBIT® certifications are desirable.
• A minimum of 3 to 7 years of experience in project or program management is required, with at least 2 years in a PMO leadership or managerial role.
• Demonstrated track record of successfully establishing or maturing PMOs within complex organizational structures.
• Strong experience in portfolio management, establishing governance structures, and delivering executive-level reporting.
• Familiarity and experience with project management tools such as MS Project, Jira, Clarity PPM, Smartsheet, and Power BI.

Required Skills

• Proficiency in people management.
• Strong analytical, financial, and strategic thinking abilities.
• Exceptional communication and stakeholder engagement skills.
• The ability to influence senior leadership and drive organizational change effectively.
• Strong problem-solving capabilities.
• Experience with project management software including MS Project, Jira, Clarity PPM, Smartsheet, and Power BI.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience.