F&B Service Expert📣 Job Ad

About the Role

W Hotels is seeking an F&B Service Expert to join their team in Riyadh, Saudi Arabia. This role is focused on creating memorable guest experiences that extend beyond the dining transaction. As an F&B Service Expert, you will deliver exceptional service and take initiative to provide guest-focused services. Your contributions will ensure seamless guest interactions, from table settings and kitchen coordination to guest engagement and maintaining work areas.

At W Hotels, we aim to awaken curiosity and expand worlds, offering a vibrant space to enjoy life. Our mission is to open doors and minds, inspired by new faces and experiences. We are known for reinventing luxury standards globally with a harmonious and ready-for-anything spirit. The Whatever/Whenever service is our culture, a philosophy that brings guest passions to life. If you are original, innovative, and forward-thinking, you are welcome at W Hotels. Joining W Hotels means becoming part of Marriott International, a place where you can do your best work, fulfill your purpose, become part of an incredible global team, and transform into your best self.

Key Responsibilities

• Create memorable and unique guest experiences that go beyond food and beverage service.
• Take initiative to offer a range of guest-oriented services.
• Coordinate with the kitchen team to ensure seamless service delivery.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness and organization of work and storage areas.
• Ensure all transactions are integrated into the overall guest experience.
• Contribute to a safe and secure work environment.
• Adhere to company guidelines and procedures.
• Maintain high standards of quality in all aspects of service.
• Ensure professional presentation through uniform, personal appearance, and communication.
• Perform physical tasks such as standing, sitting, walking for extended periods, and moving around varied surfaces.
• Review and understand menu information.
• Engage in tasks that involve moving, lifting, carrying, pushing, and placing objects up to 50 pounds without assistance.
• Reach to high places, bend, squat, and perform movements that require knee bending, twisting, stretching, and stooping.
• Perform other reasonable tasks as requested to ensure guest satisfaction and hotel operations.

Qualifications and Requirements

• High school diploma or equivalent General Educational Development (GED) program certificate.
• Less than 1 year of relevant work experience.
• No supervisory experience is required.
• No specific license or certification is required.

Required Skills

• Exceptional guest service skills.
• Strong communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment.
• Proactive and initiative-taking approach to service delivery.
• Attention to detail in maintaining standards and presentation.
• Physical stamina and ability to perform demanding tasks.
• Teamwork and collaboration skills.
• Adaptability and willingness to perform various tasks.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The schedule is full-time.

Marriott International is committed to providing equal opportunities and fostering an inclusive environment where diversity is valued and celebrated. We are committed to not discriminating on the basis of disability, veteran status, or other legally protected characteristics.