Front Office Manager (Saudi National)📣 Job Ad

About the Role

Nahdi Medical Co. is seeking a dedicated Guest Care Representative to join their team in Riyadh. This role is central to providing high-quality reception and administrative services, serving as the primary point of contact for patients, doctors, staff, and visitors. The Guest Care Representative will contribute to shaping the polyclinic's image and branding through efficient, courteous, and professional interactions. This is a full-time position focused on managing front-desk operations to ensure a seamless and positive experience for all individuals engaging with the polyclinic.

Key Responsibilities

• Welcome and greet all patients and visitors in person or via phone, addressing inquiries efficiently and courteously to ensure patient satisfaction.
• Maintain continuous coverage of the reception area, including during breaks, to promptly address patient inquiries and prevent health, safety, or security issues.
• Register new patients and update demographic information for existing patients by collecting detailed personal and financial data.
• Book, amend, and cancel patient appointments according to polyclinic procedures, optimizing the appointment system's efficiency.
• Ensure patients requiring 'urgent consultations' without prior appointments are booked into appropriate slots and referred to the relevant physician when necessary.
• Inform patients about charges for private or medical insurance services, process payments, and issue receipts for services rendered.
• Regularly check email and fax machines for incoming messages and send emails or faxes as required.
• Maintain a clean and tidy reception area, ensuring all information leaflets are readily available for patients and the public.
• Receive and professionally redirect calls, or take messages from patients or the public in a polite and efficient manner.

Qualifications and Requirements

• A High School Diploma is required; a University Graduate is preferred.
• A minimum of 3 years of experience in a similar reception or guest care role.
• Proficiency in MS Office Suite.
• Fluent spoken and written command of both English and Arabic languages.

Required Skills

• Proficiency in MS Office applications.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Customer service orientation.
• Ability to handle sensitive information with discretion.

Work Environment and Details

This position is located in Riyadh, Saudi Arabia. The role is full-time, with working hours designed to ensure continuous reception coverage. This includes 8 net working hours per day, with shifts incorporating a 1-hour rotational break. The work environment is 100% indoors. The standard working week is 6 days per week, with 1 day off.

About the Role

Nahdi Medical Co. is seeking a Laboratory Technique Specialist to join their team in Riyadh, Saudi Arabia. This full-time position is an opportunity for professionals with 2-5 years of experience to contribute to a laboratory environment. The role involves performing routine clinical laboratory tests across various disciplines, including hematology, chemistry, immunohematology, microbiology, immunology, and coagulation. The specialist will also gain exposure to molecular diagnostics and participate in laboratory operations such as information processing, training, and quality control.

Key Responsibilities

• Receive and initiate pre-analytical processing of blood and body fluid samples.
• Conduct daily checks on laboratory equipment to ensure safety and correct operability.
• Perform analytical processes on hematology, biochemistry, serology, and hormone laboratory machines.
• Conduct daily quality control tests on reagents to ensure accuracy and reliability.
• Analyze blood cells using microscopic techniques and procedures.
• Prepare and examine urine and stool samples using microscopic methods.
• Maintain laboratory supplies inventory by monitoring stock levels, anticipating needs, placing orders, and verifying receipt.
• Conserve laboratory resources through efficient use of equipment and supplies.
• Communicate critical test results promptly to medical staff.
• Prepare reports of technological findings by collecting, analyzing, and summarizing information.
• Maintain professional and technical knowledge by attending educational workshops and reviewing publications.
• Ensure a safe and clean working environment by complying with established procedures and regulations.
• Adhere to infection-control and hazardous waste policies and procedures to protect patients and employees.
• Maintain patient confidentiality.

Qualifications and Requirements

• Bachelor's degree in Applied Medical Science (Laboratory Section).
• A minimum of 2 years of practical experience following graduation.
• Proficiency in using Office applications and Health Information Systems.
• Fluent speaking and writing skills in both English and Arabic.

Required Skills

• Expertise in performing laboratory tests in Hematology, Chemistry, Immunohematology, Microbiology, Immunology, and Coagulation.
• Familiarity with emerging laboratory fields such as Molecular Diagnostics.
• Competence in Information Processing, Training, and Quality Control within a laboratory setting.
• Skilled in Microscopic Techniques for cell and sample analysis.
• Proficient in Inventory Management for laboratory supplies.
• Adherence to Infection Control protocols.
• Commitment to Confidentiality of patient information.
• Proficiency in standard Office software.
• Experience with Health Information Systems.

Work Environment and Schedule

This is a full-time position based in Riyadh, Saudi Arabia. The work environment is 100% indoors. The standard working schedule includes 6 working days with 1 day off, and 8 net working hours per day, subject to shift schedules approved by the head of the department.

About the Role

ATEXIS España, part of the ALTEN Group, is seeking an Ingeniero/a de Gestión y Mitigación de Obsolescencia to join their team in Riyadh, Saudi Arabia. This position is integral to providing engineering services to prominent clients within the aerospace, defense, naval, railway, energy, and industrial sectors. The role is key to ensuring the sustained operational capability and long-term viability of complex systems.

As a full-time position within a multinational consultancy, this role offers an international work environment and opportunities for professional growth. The successful candidate will contribute to the strategic management and mitigation of obsolescence, ensuring the continuous availability of critical components and materials.

Key Responsibilities

• Collaborate in the development and implementation of policies and instructions related to the logistical support and maintenance of mechanical, electrical, physical, and communications systems.
• Support the maintenance of combat systems, combat support equipment, and equipment that supports naval force services.
• Evaluate issues concerning materials, regulations, material obsolescence, and long lead time components associated with the maintenance, construction, and repair of naval systems.
• Implement corrective actions as necessary to address identified issues.
• Propose alternative procedures to ensure the continuity of supply and procurement of materials.
• Develop comprehensive strategies for obsolescence management and mitigation.

Qualifications and Requirements

• University degree (Grado or Licenciatura) in Administration, Management, or related disciplines.
• A minimum of 6 years of technical and administrative experience in planning and management systems is preferred.
• Proven experience in managing materials throughout their lifecycle.
• Experience with unified logistical support systems and supply and logistics authorities.
• Demonstrable knowledge and experience in the management of obsolete materials and material control.
• Experience with military logistics preparation and support requirements.
• Fluent proficiency in Spanish (native or C1/C2 level).
• Fluent proficiency in English (B2/C1 level).

Required Skills

• Logistics Support
• Maintenance
• Mechanical Systems
• Electrical Systems
• Communications Systems
• Combat Systems
• Naval Forces Support Equipment
• Material Management
• Long Term Supply Components
• Naval Systems Maintenance
• Naval Systems Construction
• Naval Systems Repair
• Corrective Actions
• Alternative Procedures
• Supply and Procurement
• Obsolescence Management
• Obsolescence Mitigation
• Lifecycle Material Management
• Unified Logistics Support Systems
• Supply and Logistics Authority
• Obsolete Material Management
• Material Control
• Military Logistics Preparation
• Military Logistics Support

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a multinational consultancy environment, supporting engineering services for high-profile clients.