Handover Specialist

About Red Sea Global

Red Sea Global (RSG) is a visionary developer committed to positively shaping the places we live, work, and travel. As a purpose-driven organization, RSG focuses on people and the planet, driving transformative programs that contribute to Saudi Vision 2030 and lead the world towards regenerative tourism. Joining RSG means becoming part of a significant positive change for Saudi Arabia and the global tourism landscape.

The Role: Handover Specialist

Red Sea Global is seeking a Handover Specialist to join its team in Riyadh, Saudi Arabia. This full-time role is central to ensuring a seamless and professional client handover experience. The specialist will support the coordination of the client handover process, focusing on documentation readiness, cross-functional collaboration, and the on-ground execution of handover activities in accordance with RSG’s established procedures.

Key Responsibilities

• Support the implementation of handover plans by tracking deliverables, engaging with internal stakeholders, and updating all relevant documentation and logs.
• Prepare and compile comprehensive handover packs, checklists, manuals, and compliance documents, ensuring their completeness before client delivery.
• Coordinate effectively with Sales, Engineering, Legal, and Customer Experience teams to gather all necessary inputs for the handover package.
• Assist in scheduling client handover appointments, property walkthroughs, and orientation sessions, ensuring all logistical arrangements are in place.
• Attend and provide support during client handover meetings, accurately capturing any issues raised and facilitating their timely resolution in collaboration with relevant teams.
• Maintain the digital and physical filing systems for all handover-related documentation, adhering to audit and quality control procedures.
• Track and report on the progress of handover readiness, the closure of defects, and the completion of all required documentation.
• Provide administrative and operational support to the Handover Manager and the wider team, contributing to overall service efficiency and client satisfaction.
• Ensure that the client experience throughout the handover phase consistently reflects RSG's brand values and professionalism.
• Contribute to the continuous improvement of handover processes by providing constructive feedback and identifying areas for optimization.

Qualifications and Experience

Candidates for this position should possess 2 to 5 years of relevant professional experience in a similar role, demonstrating a proven ability to manage documentation, coordinate processes, and interact with various stakeholders effectively.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The Handover Specialist will work within a dynamic environment, collaborating across multiple departments to achieve project objectives and deliver exceptional client experiences.

Join Red Sea Global

Red Sea Global invites qualified professionals to contribute to its mission of creating world-leading regenerative tourism destinations. This role offers an opportunity to be part of a team dedicated to excellence and positive impact.