Last Mile Optimization Sr. Specialist📣 Job Ad

About the Last Mile Optimization Sr. Specialist Role

HungerStation is seeking a Last Mile Optimization Sr. Specialist to join its team in Riyadh, Saudi Arabia. This full-time position focuses on enhancing the efficiency and effectiveness of last-mile delivery operations through data analysis, strategic planning, and cross-functional collaboration.

Key Responsibilities

• Drive operational cost improvements by optimizing fleet utilization and minimizing waste.
• Conduct testing and analysis to refine shift structures, scheduling models, and overall operational strategies.
• Evaluate fleet capacity against order volumes and provide recommendations for scaling or reallocating resources.
• Identify capacity gaps and support planning initiatives to ensure consistent delivery reliability.
• Develop simulation models in conjunction with HS Logistics and Global Teams to forecast the impact of operational changes.
• Translate simulation insights into practical, actionable strategies for implementation.
• Analyze delivery patterns, rider behavior, and route performance to pinpoint inefficiencies.
• Design optimized delivery zones and dispatch logic to reduce delivery times and enhance rider performance.
• Ensure optimization initiatives align with internal quality and compliance standards.
• Support resilience planning through contingency simulations and scenario testing.
• Contribute to the continuous improvement of processes and practices to enhance overall effectiveness.

Collaboration and Data Insights

This role requires close collaboration with regional teams, operations departments, and the Control Tower to ensure optimization efforts are aligned with real-world field conditions. You will also support cross-functional initiatives aimed at improving key operational KPIs. Utilizing data tools such as Excel, SQL, and Power BI, you will generate actionable reports and dashboards, presenting clear insights and evidence-based recommendations to support strategic decision-making.

Required Qualifications and Experience

• A Bachelor's degree in Logistics, Computer Science, IT, or a related field.
• 2–5 years of experience working with a Transportation Management System (TMS) or logistics technology platform.
• A strong understanding of last-mile delivery workflows.
• Proficiency in Excel and dashboarding tools, with experience in system administration functions.
• A proven problem-solving mindset and excellent communication skills.
• Experience in tech support, user training, or digital transformation is preferred.

Work Environment and Continuous Improvement

The position is a full-time role based in Riyadh, Saudi Arabia. Employees are expected to follow all relevant policies, procedures, and processes to ensure daily work is carried out in a controlled and consistent manner. This role contributes to fostering a high-performance working environment and upholding HungerStation's values, encouraging the identification of opportunities for continuous improvement in processes and practices.