Manager Outbound Logistics📣 Job Ad

About Salehiya Healthcare

Established in 1964, Salehiya Healthcare is a leading Saudi Arabian company specializing in the distribution of pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. With extensive operations in Riyadh, Jeddah, and Dammam, and branches across the Kingdom, Salehiya employs over 1000 individuals. The company is dedicated to meeting the evolving needs of the health sector and fosters a diverse, inclusive workplace that values creativity and innovation, particularly in technology.

The Role: Manager Outbound Logistics

Salehiya Healthcare is seeking a Manager Outbound Logistics to lead and optimize all outbound logistics activities for Salehiya and its affiliates. This full-time role is crucial for ensuring the efficient, compliant, and timely distribution of pharmaceutical, medical, and healthcare products across Saudi Arabia. The Manager will be responsible for adhering to stringent cold-chain and quality standards, driving operational excellence, and supporting Salehiya Healthcare’s mission to elevate the healthcare experience through innovative, digital, and customized logistics solutions.

Key Responsibilities

• Manage and oversee outbound logistics operations, including order fulfillment, dispatching, routing, transportation planning, fleet requirements, and delivery execution, through Outbound Logistics Supervisors.
• Guide the Outbound Logistics team (Supervisors, Officers, Coordinators, and Delivery Representatives) to maintain high standards of productivity, compliance, documentation, and customer service.
• Ensure full fleet compliance with cold chain handling, Good Distribution Practices (GDP) standards, and regulatory requirements for pharmaceutical and medical product distribution.
• Implement operational controls and monitor Key Performance Indicators (KPIs), service levels, delivery accuracy, and reporting systems to ensure cost efficiency.
• Conduct periodic performance management reviews and route rides with delivery representatives to ensure Standard Operating Procedure (SOP) compliance and foster a customer-centric mindset.
• Utilize planning systems with relevant stakeholders to develop optimal and efficient delivery plans, ensuring their accurate and complete execution.
• Coordinate closely with Warehousing, Inventory, Transport, and Customer Service teams to ensure smooth end-to-end operations.
• Develop and execute outbound logistics strategies, contributing to budgeting, forecasting, and cost-optimization initiatives.
• Drive and lead all outbound logistics projects, process improvements, automation initiatives, and innovation in cold-chain logistics to enhance efficiency and visibility.
• Monitor and improve maintenance, fuel consumption, and temperature calibration of the delivery fleet to prevent breakdowns during transit.
• Oversee the returns and recall processes, ensuring rejected or returned medical products are collected by Delivery Representatives and accurately processed by the Outbound Officer.
• Manage relationships with logistics partners, carriers, and third-party providers, ensuring alignment with service standards and Service Level Agreements (SLAs).

Qualifications and Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
• 8–12 years of experience in logistics or supply chain operations, including at least 3 years in a supervisory or managerial role.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia, with operations extending to Jeddah and Dammam. The role operates within Salehiya Healthcare's dynamic environment, which emphasizes leveraging the latest tools and industry trends for continuous professional growth and innovation.

Application Process

Candidates who meet the above qualifications are invited to apply. Salary for this position will be discussed during the interview process.