Monitoring & Crisis Management Section Manager

About the Role

The Saudi Power Procurement Company (SPPC) is seeking a Monitoring & Crisis Management Section Manager to join their team in Riyadh. This full-time role involves overseeing the continuous monitoring, reporting, and management of incidents and crisis events within the power generation system on a 24/7 basis. The manager will ensure timely classification and escalation of incidents to internal stakeholders and the Ministry of Energy, while maintaining the readiness of crisis management facilities and communication channels.

Key Responsibilities

• Direct and ensure continuous monitoring, reporting, and management of incidents and crisis events across the power generation system.
• Ensure timely classification and escalation of incidents to internal stakeholders and the Ministry of Energy according to defined criteria.
• Maintain full readiness of crisis management facilities, tools, and communication channels.
• Coordinate with key internal and external stakeholders to lead effective crisis response.
• Drive awareness and preparedness among PB employees and contractors regarding crisis management.
• Ensure full compliance with regulatory requirements governing crisis management in the power sector.

Operational Activities

• Receive incident reports on a 24/7 basis.
• Monitor contracted generation and power system status, as well as fuel supply, tank levels, and transportation operations.
• Report incidents to internal stakeholders based on defined criteria (*, internal, external, BCM incidents).
• Classify and report incidents to the Ministry of Energy that meet specified criteria, providing all necessary documentation, descriptions, effects, actions, locations, and potential causes.
• Facilitate and participate in internal and external crisis management events until resolution.
• Archive and periodically report the status of incidents to relevant teams.
• Ensure all Monitoring & Crisis Management (MCM) reporting and communication mediums are operational and regularly tested.
• Ensure the readiness of the crisis room and maintain the crisis management guide.
• Engage with key stakeholders during crises to ensure adequate management.
• Execute and participate in crisis management drills with internal and external stakeholders.

Strategic and Management Accountabilities

• Ensure the execution of the business line’s strategic plans and align departmental goals with organizational objectives.
• Contribute to defining and monitoring departmental objectives, providing guidance to team members.
• Set and monitor individual and team performance objectives, providing feedback and conducting reviews.
• Encourage continuous enhancement and development among team members.
• Assist in tracking budget-related activities and reporting on variances.
• Contribute to the development of policies and processes, ensuring team adherence and supporting enhancements.
• Ensure team compliance with relevant regulatory standards, reporting issues, and supporting corrective actions.
• Manage interactions with key stakeholders to support team objectives and align with organizational goals.

Qualifications and Experience

• Candidates should possess 6 years of relevant experience.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring a commitment to 24/7 monitoring and crisis management operations.