OOG/Reefer & Project Cargo Assistant Manager Commercial / Business Development📣 Job Ad

About the Role

Pacific International Lines (PTE) is seeking an Assistant Manager, OOG/Reefer & Project Cargo – Commercial & Business Development to join their team in Riyadh, Saudi Arabia. This full-time role is central to driving commercial growth, business development, customer engagement, and revenue generation across the Out-of-Gauge (OOG), Reefer, Project Cargo, and Special Cargo segments. The successful candidate will work closely with customers and internal stakeholders to deliver innovative and customized logistics solutions.

Key Responsibilities

• Develop and implement sales and business development strategies for OOG, Reefer, Project Cargo, and Special Cargo volumes across assigned markets and trade lanes.
• Identify and pursue new business opportunities within key sectors such as construction, infrastructure, energy, oil & gas, manufacturing, agriculture, and perishables.
• Build, develop, and maintain strong relationships with customers, freight forwarders, NVOCCs, project cargo specialists, and key industry stakeholders.
• Conduct customer visits, sales presentations, business reviews, and commercial negotiations to secure new business and expand existing accounts.
• Prepare commercial proposals, quotations, tenders, and service agreements in accordance with company guidelines.
• Provide technical and commercial support for OOG, Reefer, Project Cargo, and Special Cargo enquiries and shipments.
• Assess cargo feasibility and recommend suitable equipment, routing, vessel allocation, and cargo handling solutions.
• Develop customized logistics solutions for oversized, heavy-lift, breakbulk, and temperature-controlled cargo requirements.
• Monitor market trends, competitor activities, customer requirements, and trade developments to identify growth opportunities.
• Analyze cargo performance, revenue, profitability, and market share to support commercial decision-making.
• Prepare sales forecasts, performance reports, and business development updates for management review.
• Recommend pricing strategies and revenue enhancement initiatives to maximize profitability and competitiveness.
• Ensure compliance with company policies, operational procedures, safety standards, and industry regulations.

Leadership and Collaboration

• Collaborate closely with Commercial, Trade Management, Operations, Vessel Planning, Equipment Control, Customer Service, Finance, and Procurement teams to ensure successful cargo execution and service delivery.
• Act as the primary commercial point of contact for assigned customers and key accounts.
• Support contract negotiations, customer retention initiatives, and strategic account development.
• Provide guidance and support to local agencies and stakeholders on specialized cargo opportunities and solutions.
• Drive cross-functional collaboration to support commercial campaigns, trade initiatives, and continuous improvement projects.

Critical Success Factors

• Deliver sustainable growth in OOG, Reefer, Project Cargo, and Special Cargo volumes.
• Achieve revenue and gross profit targets for specialized cargo segments.
• Develop and retain strategic customer relationships.
• Successfully execute complex cargo projects through effective stakeholder coordination.
• Identify and capitalize on new market opportunities and emerging industry trends.
• Drive collaboration across commercial and operational functions to ensure service excellence.
• Maintain high levels of customer satisfaction and account retention.

Performance Criteria

• OOG, Reefer, Project Cargo, and Special Cargo volume growth.
• Revenue and gross profit achievement against budget.
• New customer acquisition and conversion rates.
• Customer retention and account growth.
• Tender success rate and business pipeline conversion.
• Market share growth within assigned markets and trade lanes.
• Successful execution of project and special cargo shipments.
• Customer satisfaction and service performance metrics.

Experience Required

Candidates should possess 5-10 years of relevant experience in commercial or business development roles within the shipping or logistics industry, specifically with OOG, Reefer, Project Cargo, or Special Cargo segments.