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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Reef Holding as an E-commerce Operations Supervisor!
At Reef Holding, we are shaping the future of digital commerce in the Kingdom, and we are looking to hire an E-commerce Operations Supervisor to join our dynamic team in Riyadh.

About the Job:
As an E-commerce Operations Supervisor, you will be responsible for overseeing daily activities, ensuring smooth operations, and delivering a world-class customer experience.

Main Responsibilities:
  • Managing orders and inventory from the moment they are placed until delivery.
  • Overseeing customer service operations and enhancing the online experience.
  • Coordinating with logistics services to ensure timely delivery.
  • Analyzing operational performance and providing recommendations.
  • Managing and developing the team through training and motivation.

Required Qualifications:
  • Bachelor's degree in marketing or e-commerce or a related field.
  • Proven experience in managing e-commerce operations, preferably in the Saudi market.
  • Strong analytical skills and problem-solving ability.
  • Fluency in Arabic, and preferably a good command of English.

Why join Reef Holding? Be part of an innovative team driving digital transformation in the Saudi retail sector, where you can directly impact the success of customers!

Requirements

  • Requires 2-5 Years experience

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We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

Key Responsibilities:
  • Create and cultivate a safe working environment by identifying safety opportunities across your work area.
  • Manage and train our Associates to help deliver the best service for our customers.
  • Ensure that customer orders are fulfilled in line with quality and safety guidelines.
  • Continuously provide critical shift-related information to frontline management and operators.
  • Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts.
  • Engage with support functions and/or other departments to address common issues or needs in key areas of performance.
  • Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization.

The Ideal Candidate:
  • Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example.
  • Able to analyze data, motivate team members to excel, and consistently place the customer at the center of all decision-making.
  • Willing and able to work weekends and provide overtime support as needed.
  • Flexible with scheduling, including night shifts and variable work hours.

Basic Qualifications:
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  • Work 40 hours/week, and overtime as required.

Preferred Qualifications:
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Our inclusive culture empowers Amazonians to deliver the best results for our customers.

breifcase2-5 years

locationRiyadh

23 days ago