Operations Supervisor📣 Job Ad

Join Reef Holding as an E-Commerce Operations Supervisor!
We are seeking a proactive and detail-oriented individual to oversee the operational success of our online platforms. As a crucial member of our team, you will ensure seamless order processing, logistics coordination, and the delivery of a world-class customer experience.

About the Role:
In this role, you will:

• Manage day-to-day e-commerce activities and ensure efficiency in operations.
• Oversee order and inventory management from placement to delivery.
• Coordinate with supply chain and warehouse teams to ensure stock availability.
• Ensure smooth return and exchange processes for enhanced customer satisfaction.
• Analyze customer feedback to implement necessary enhancements to the e-commerce journey.
• Coordinate with logistics providers for timely deliveries.
• Monitor logistics KPIs and drive efforts to improve efficiency.
• Collaborate with various departments including marketing and IT.
• Ensure compliance with local e-commerce regulations and company policies.
• Supervise and develop team performance while promoting best practices.

Qualifications:
We look for candidates with:

• A Bachelor’s degree in Marketing, E-Commerce, or a related field.
• Proven experience in managing e-commerce operations.
• Strong analytical skills and operational problem-solving abilities.
• Familiarity with inventory systems and logistics processes.
• Fluency in Arabic; good command of English preferred.
• Excellent communication and leadership skills.

Why Join Us?
Be a part of a forward-thinking team and influence success within the rapidly growing e-commerce landscape in Saudi Arabia.

Join Amazon Operations!
Are you looking for a challenging and rewarding role with one of the world's leading companies? Amazon is expanding its team and seeking to hire Operations Supervisors who can contribute to delivering an exceptional customer experience.

Role Overview:
As an Operations Supervisor, you will play a key role in managing operations across our fulfillment centers. Your primary responsibility will be shift management to ensure that customer orders are processed efficiently and safely. You will be pivotal in driving performance and executing processes to meet our operational goals.

Key Responsibilities:

• Create and maintain a safe working environment.
• Manage and train associates to provide the best service.
• Ensure compliance with quality and safety guidelines.
• Adjust labor allocation to meet operational forecasts.
• Engage with other departments to solve performance-related issues.

The Ideal Candidate:
We are looking for individuals who are:

• Excellent communicators and team motivators.
• Data-driven and customer-focused in decision-making.
• Flexible with work schedules, including weekends and nights.

Basic Qualifications:

• 1+ years of experience with Microsoft Office.
• High school diploma or equivalent.
• Ability to lift up to 49 pounds and work shifts lasting up to 12 hours.

Join Amazon and be part of a culture that values innovation and teamwork. Apply today to become an integral part of our operations team!