Operations Support Specialist📣 Job Ad

About the Role

Alfanar is seeking an Operations Support Specialist to join our team in Riyadh. This full-time role focuses on ensuring the effective management of third-party manpower and service providers. The specialist will be responsible for timely and accurate payment processing, compliance with contractual and billing requirements, and adherence to service level agreements, contributing to operational continuity and informed decision-making.

Key Responsibilities

• Process and follow up on timely payments for salaries, incentives, and bonuses related to third-party manpower services.
• Monitor payments to manpower suppliers, tracking the payment and advance payment process until amounts are credited.
• Review supplier invoices for compliance with approved billing systems and verify the completeness and accuracy of supporting documents.
• Coordinate with the Accounts Payable team to obtain monthly statements and verify payments align with contractual terms.
• Support the execution of operational activities in line with approved Service Level Agreements (SLAs).
• Maintain and regularly update master data and operational reports for all assigned suppliers.
• Ensure proper filing and archiving of important documents according to company policies and audit requirements.
• Monitor contract validity, ensure documentation aligns with unified formats, and escalate discrepancies.
• Prepare and maintain techno-commercial comparison reports for active third-party service suppliers.
• Assist in evaluating potential new suppliers by coordinating with the Purchasing team and relevant committees.
• Monitor open Purchase Orders (POs) to ensure sufficient balances and initiate new Purchase Requisitions (PRs) when necessary.

Role Accountabilities

• Continuously develop soft and technical skills relevant to the job.
• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time parameters.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve arising problems and escalate complex operational issues.
• Ensure quality requirements are met to develop effective quality control and processes.
• Coordinate well-defined written systems, policies, and procedures, seeking automation opportunities.
• Comply with related policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures.

Qualifications and Experience

• 2-5 years of relevant experience.

Work Type and Location

This is a full-time position based in Riyadh.

Application Process

Salary details will be discussed during the interview process.