Partnerships & E-Channels Supervisor📣 Job Ad

About the Role

Mutakamela Insurance, a prominent entity in the Saudi Arabian insurance sector, is seeking a Partnerships & E-Channels Supervisor to join its team in Riyadh. The company is dedicated to fostering a culture of professionalism, innovation, and collaboration to support its continued success and expansion. This role is integral to broadening market reach and enhancing the digital customer experience.

Role Purpose

The Partnerships & E-Channels Supervisor will be instrumental in forging strategic alliances and optimizing online platforms. The objective is to drive business growth, ensure alignment with core values, and achieve strategic goals through effective partnership management and digital channel enhancement.

Key Responsibilities

• Manage and develop strategic partnerships with key stakeholders to cultivate mutually beneficial relationships and drive business growth.
• Oversee and enhance E-Channel operations, focusing on performance improvement, user journey optimization, and overall customer experience.
• Proactively identify and explore new partnership opportunities that align with the company's growth strategy and market objectives.
• Collaborate effectively with internal teams, including IT and customer service, to continuously improve the digital channel experience for clients.
• Monitor key performance indicators (KPIs) for partnerships and e-channels, ensuring alignment with overarching business objectives and targets.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Insurance, or a closely related field.
• Proven experience in managing partnerships, business development, or digital channels within the insurance or a related industry.
• 5-10 years of relevant experience.

Required Skills

• Strong communication and negotiation skills, with the ability to build and maintain effective relationships with diverse stakeholders.
• An analytical mindset and robust problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Partnerships Management
• Business Development
• Digital Channels Optimization

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.