Patient Coordinator📣 Job Ad

About SURGCA

SURGCA is a modern day surgery center located in Riyadh, offering a range of medical specialties. The center is dedicated to providing high-quality, evidence-based care, with a strong focus on achieving positive patient-centered outcomes and facilitating faster recovery.

The Role of Patient Coordinator

The Patient Coordinator role at SURGCA is a full-time, on-site position based in Riyadh. This role is central to supporting patients throughout their entire visit and procedure journey within the center. The coordinator manages key administrative tasks to ensure a seamless experience from initial appointment scheduling to check-out processes.

Key Responsibilities

• Answer phones with professional etiquette.
• Provide clear information regarding clinic and procedure schedules.
• Coordinate with medical and nursing staff to maintain accurate patient flow.
• Update and verify patient records.
• Explain basic pre- and post-procedure instructions as directed by clinical staff.
• Assist in resolving patient and family inquiries in a courteous and timely manner.
• Collaborate consistently with front-desk colleagues and clinical teams to maintain an organized, patient-focused environment.

Qualifications and Experience

Candidates for this position should possess 0-1 years of relevant experience. Strong organizational and communication skills are essential for effectively managing patient interactions and coordinating with clinical teams.

Work Environment

This is an on-site role within SURGCA's modern day surgery center in Riyadh. The environment emphasizes a collaborative approach, working closely with both administrative and clinical teams to ensure a patient-focused experience and efficient operations.

Application Information

SURGCA offers a professional work environment dedicated to high standards of patient care. Salary for this position will be discussed during the interview process.