Project Manager – Insurance Technology & Digital Transformation📣 Job Ad

About the Role

Capital Numbers is seeking an experienced Project Manager to lead significant enterprise insurance technology and digital transformation initiatives across the Middle East and Africa region. This role is crucial for driving end-to-end project delivery, requiring close collaboration with business stakeholders, functional teams, and technical delivery organizations. The ideal candidate will possess strong leadership capabilities, exceptional stakeholder management skills, and a deep understanding of insurance business operations. This is a client-facing, onsite position based in Riyadh, Saudi Arabia, operating on a full-time basis. The role demands a proactive approach to managing complex projects within the dynamic insurance technology landscape.

Key Responsibilities

• Manage the complete project life cycle from initiation through implementation and production support.
• Define project scope, establish realistic timelines, develop comprehensive resource plans, and set clear delivery milestones.
• Coordinate and lead cross-functional teams, including Business Analysts, Developers, Quality Assurance personnel, Infrastructure specialists, and Support teams.
• Proactively monitor and manage project risks, dependencies, issues, and change requests to ensure smooth project progression.
• Facilitate governance meetings and provide regular, clear, and concise project status updates to all relevant parties.
• Ensure strong alignment between evolving business requirements and the technical delivery of solutions.
• Support User Acceptance Testing (UAT), meticulously plan go-live activities, and oversee post-implementation stabilization phases.
• Maintain effective and transparent communication channels with business stakeholders and project teams.
• Drive project quality standards and champion continuous process improvement initiatives within project delivery.

Qualifications and Requirements

• A minimum of 8 years of overall IT experience.
• At least 5 years of dedicated Project Management experience, with a proven track record of delivering enterprise software projects.
• Demonstrated experience managing insurance technology or digital transformation initiatives.
• A strong understanding of Software Development Life Cycle (SDLC) and Agile delivery methodologies.
• Proven experience managing distributed and cross-cultural teams effectively.
• Practical experience delivering projects within one or more of the following insurance lines: Motor Insurance (Highly Preferred), Health Insurance, Life Insurance, General / Non-Life Insurance, Claims Management, Policy Administration, or Underwriting Operations.
• Broad exposure across multiple insurance products and digital insurance platforms will be considered a strong advantage.

Required Skills

• Project Management
• Insurance Technology
• Digital Transformation
• Stakeholder Management
• Insurance Business Operations
• SDLC
• Agile Delivery Methodologies
• Communication
• Presentation

Additional Information

The role requires a total of over 10 years of experience, combining overall IT and Project Management experience. A Bachelor's Degree in Engineering, Computer Science, Business Administration, or a related discipline is preferred. PMP, PRINCE2, Agile, or Scrum certifications are also preferred. Prior exposure to GCC or African markets is advantageous. Arabic language skills are a plus but not mandatory.

Work Environment and Collaboration

This is a client-facing onsite position located in Riyadh, Saudi Arabia, operating on a full-time basis. The role requires effective collaboration with offshore delivery teams based in India, with an expected daily overlap of approximately 4–5 hours. Flexibility to support project milestones, production releases, and key stakeholder meetings outside standard business hours may be required. Occasional travel within the assigned country or region may be necessary.