Reception & Sales Representative📣 Job Ad

About the Role: Reception & Sales Representative

MyPet Clinic is seeking a Reception & Sales Representative to join its team in Riyadh, Saudi Arabia. This is a full-time, on-site position that serves as the primary point of contact for clients, combining essential front-desk operations with active support for clinic services and product sales.

About MyPet Clinic

MyPet Clinic is a growing veterinary healthcare provider in Saudi Arabia, dedicated to offering advanced and compassionate care for pets and comprehensive support for their owners. With an expanding network of branches, the clinic provides a full range of services, including advanced diagnostics, modern surgical procedures, comprehensive dental care, and an on-site pharmacy. Our multidisciplinary team combines state-of-the-art technology with a patient-first philosophy, ensuring high-quality, reliable care and making excellent veterinary care more accessible across Saudi Arabia.

Key Responsibilities

The Reception & Sales Representative will be responsible for a range of duties, including:

• Greeting visitors and answering phone calls.
• Responding to inquiries and managing appointment scheduling.
• Handling client check-in and check-out processes.
• Processing payments and maintaining accurate client records.
• Coordinating with veterinary and nursing teams to support smooth patient flow.
• Promoting clinic services and products.
• Explaining treatment plans and preventive care options to clients.
• Assisting with in-clinic sales of medications, pet care products, and service packages.
• Performing general reception and clerical duties.
• Maintaining an organized and welcoming reception area.
• Providing empathetic and professional support to clients and their pets.

Qualifications and Experience

Candidates for this role should possess the following qualifications and experience, with 0-1 years of relevant experience preferred:

• High school diploma or equivalent is required.
• Additional training in customer service, administration, or veterinary support is considered a plus.
• Experience with clinic or practice management systems is an advantage.
• Previous experience in a reception, customer-facing, healthcare, veterinary, or medical setting is preferred.

Work Environment and Location

This full-time position is based on-site at the MyPet Clinic branch in Riyadh, Saudi Arabia. The role involves working within a multidisciplinary team environment, providing direct support to clients and collaborating with veterinary and nursing staff to ensure optimal patient care.

Application Information

MyPet Clinic is committed to its mission of making excellent veterinary care accessible. We invite qualified candidates to apply for this role.