Receptionist

Join the Yelfi Serviced Apartments team as a receptionist, and be the first point of contact to provide a professional and distinguished guest experience.

You will be responsible for welcoming guests, completing check-in and check-out procedures, managing reservations, responding to inquiries, processing guest requests, coordinating with operational departments to ensure service quality, in addition to collecting payments, issuing invoices, and adhering to the establishment's policies and the Ministry of Tourism's regulations.

Required Qualifications:

• High school diploma as a minimum.
• Experience in reception, customer service, or the hospitality sector is preferred.
• Proficiency in English at an intermediate level or higher (reading, writing, and speaking).
• Proficiency in using computers, and familiarity with reservation management systems is preferred.
• Excellent communication skills, and the ability to work under pressure with a team spirit.

Working Hours:

• Working hours currently start from 6:00 PM to 2:00 AM, and working times or schedules may be adjusted in the future to comply with operational needs and establishment policy.
• Adherence to attendance, discipline, professional attire, and establishment policies.