Relationship Associate

About the Role

Ghanem is seeking a Relationship Associate to manage investor relationships across both individual (B2C) and institutional (B2B) segments. This full-time role is based in Riyadh, Saudi Arabia, and focuses on the complete investor lifecycle within a dynamic investment environment.

Key Responsibilities

• Manage relationships with retail investors from onboarding through reinvestment.
• Convert registered users into active investors through direct engagement.
• Communicate clearly regarding returns, distributions, and risks.
• Drive asset fill rates within target timelines.
• Build and manage a pipeline of family offices, wealth managers, and institutional clients.
• Lead high-value conversations and structure tailored engagement for institutional clients.
• Represent Ghanem to sophisticated investors.
• Convert institutional interest into long-term partnerships.

Function Development and Operations

• Develop the investor relations function, including playbooks, tools, and processes.
• Track investor feedback and translate insights into actionable strategies.
• Coordinate internally with acquisitions, operations, marketing, and leadership teams.

Performance Indicators

Success in this role will be measured by key performance indicators including:

• Asset fill rate (time to target).
• Conversion rate (registered to invested).
• Reinvestment rate.
• Institutional pipeline value.
• Investor retention and Net Promoter Score (NPS).

Qualifications and Experience

Candidates should possess 0-1 years of relevant experience for this role.

Work Environment

This is a full-time position located in Riyadh, Riyadh, Saudi Arabia, operating within a fast-paced, high-growth investment environment.