Renovation Field Support Engineer📣 Job Ad

About the Role

Otis Elevator Company Saudi Arabia Ltd is seeking a Renovation Field Support Engineer to join its team in Riyadh. This full-time position is integral to providing technical and project support for the renovation of existing equipment, systems, and facilities. The role ensures that all corrective and renovation work is performed safely, efficiently, and in accordance with engineering standards, supporting Otis's global mission.

As a leader in elevator and escalator services, Otis is committed to innovation. This role offers opportunities for professional development within a company with a strong legacy and a resilient business model. You will be part of a diverse and collaborative community, working with industry professionals.

Key Responsibilities

• Conduct site assessments to evaluate the condition of existing systems before renovation projects.
• Provide technical troubleshooting support to field teams and contractors during renovations.
• Recommend engineering solutions and upgrades based on site findings.
• Enforce safety standards on-site and ensure compliance with applicable regulations.
• Perform quality inspections to ensure renovation activities meet company standards.
• Maintain proper documentation for all renovation activities.
• Identify potential project risks and propose corrective actions.
• Prepare technical reports, including site visit summaries and progress updates.
• Communicate effectively with stakeholders regarding challenges, solutions, and timeline adjustments.

Qualifications and Experience

• A minimum of 5 years of experience in vertical transportation, with a focus on renovation and modernization projects.
• Demonstrated strong diagnostic and problem-solving skills.
• Proven ability to interpret engineering drawings and schematics accurately.
• Excellent communication and coordination abilities.
• Capacity to work effectively under pressure in demanding field environments.
• Robust organizational and reporting skills.
• Experience utilizing field service management systems.
• Proficiency with project management tools such as MS Project and Excel.

Required Skills

• Technical Support
• Troubleshooting
• Engineering Solutions
• Safety Standards Enforcement
• Quality Inspections
• Risk Identification and Mitigation
• Corrective Actions Planning
• Technical Report Writing
• Site Visit Summaries
• Progress Updates Reporting
• Effective Communication
• Coordination
• Customer-Focused Mindset
• Ability to Work Under Pressure
• Organizational Skills
• Reporting Skills
• Field Service Management Systems Proficiency
• MS Project
• Excel
• Diagnostic Skills
• Problem-Solving Skills
• Interpretation of Engineering Drawings
• Interpretation of Schematics

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires direct engagement with field operations and project sites.