Reservations Agent📣 Job Ad
in Rotana Hotels
21 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.
Key Responsibilities:
Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.
Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.
Key Responsibilities:
- Process and confirm guest room reservations made by clients via phone, letter, or fax.
- Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
- Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
- Maintain an established filing system for all correspondence and report preparation.
- Promote public relations and maximize business opportunities.
- Ensure accurate room status at all times.
- Adhere to Rotana standards when answering incoming calls and managing emails.
- Organize visa requests for hotel guests and up-sell whenever possible.
Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.
Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:
- Understanding the job
- Teamwork
- Responsibility
- Recognizing differences
- Adaptability
- Customer focus
Requirements
- Requires 2-5 Years experience
Similar Jobs
You may also like
- Related Reservations Agent Opportunities
- Reservations Agent Jobs in Riyadh
- Reservations Agent Jobs in Jeddah
- Reservations Agent Jobs in Makkah
- Reservations Agent Jobs in Sakaka
- Marketing Specialist Jobs in Riyadh
- Chef Jobs in Riyadh
- Branch Supervisor Jobs in Riyadh
- Interior Architect Jobs in Riyadh
- Business Development Supervisor Jobs in Riyadh
- Other Job Fields in Riyadh
- Marketing Specialist Jobs in Riyadh
- Chef Jobs in Riyadh
- Branch Supervisor Jobs in Riyadh
- Interior Architect Jobs in Riyadh
- Business Development Supervisor Jobs in Riyadh
- Barista Jobs in Riyadh
- Receptionist Jobs in Riyadh
- Hairdresser Jobs in Riyadh
- Sales Representative Jobs in Riyadh
- Human Resources Specialist Jobs in Riyadh
- Explore Jobs Across Saudi Arabia
- Public Relations Specialist Jobs in Medina
- Data Collector Jobs in Al Ula
- Event Coordinator Jobs in Riyadh
- Purchasing Manager Jobs in Dammam
- Sales Consultant Jobs in Al-Kharj
- Sales Consultant Jobs in Hail
- Maintenance Technician Jobs in Riyadh
- Technical Support Specialist Jobs in Khamis Mushayt
- Sales Representative Jobs in Ad Diriyah
- Cost Accountant Jobs in Jeddah